Lending Application Administrator
Description
Position Overview:
The key to Benchmark’s operation is the utilization of loan origination technologies such as Floify and Encompass. The Lending Application Administrator is responsible for the analysis, configuration, customization, and maintenance of the loan origination system (LOS), as well as improving overall efficiency for end users. This position collaborates with line of business to implement enhancements to the LOS and external technologies.
Ideal candidates for this position have proven attention to detail, are highly analytical with the ability to solve complex business and technology problems and possesses an in-depth understanding of the mortgage industry and loan origination life cycle.
Essential Functions of the Role:
- Configure, maintain, and oversee the administration of the LOS including, but not limited to, customization and advanced coding business rules, custom input forms and fields, creating efficient workflows for users, customized reports, and other services.
- Testing rules within the system to confirm business needs are met and report/resolve defects, errors, and configuration issues.
- Partner with the Development Team Manager to understand business and departmental technology needs and translate them into efficient solutions with timely product completion.
- Create and maintain documentation for all modifications and projects.
- Track and communicate progress, issues, risks, timeline impacts, and other relevant information to management and team.
- Other duties as assigned.
Essential Knowledge/Skills/Abilities:
- Extensive knowledge of Encompass
- Strong analytical and problem-solving skills
- Proven ability to prioritize and multi-task
- Excellent time management skills
- Ability to work across organizational boundaries
- Strong communication skills
- Knowledge of software development lifecycle
- Familiarity with third party Encompass solutions (DevConnect, API, TPO Connect)
- Comprehensive understanding of the loan process
Experience Requirements:
- Minimum three (3) years residential mortgage experience required, wholesale and correspondent loan origination experience a plus.
- At least three (3) years of recent experience with Ellie Mae Encompass administration with advanced business rules required.
Education/Licensing Requirements:
- Bachelor’s degree or equivalent experience required.
- Advanced certification in Ellie Mae Encompass preferred.
Working Conditions:
- Fast-paced environment.
- Requires normal vision (corrected) both close and distant.
- Requires normal hearing levels (corrected).
- Requires working at a desk to use a phone and computer for extended periods of time.
- Requires sitting, bending.
- Works effectively with frequent interruptions.
- Lifting requirements of 25 lbs. occasionally.
- Minimal travel <5%.
Along with a great culture and competitive pay, at (Benchmark/Eleven) Mortgage our full-time employees are eligible for additional benefits including:
- Medical, dental, and vision insurance
- Short-term and long-term disability
- 401(k) and Roth 401(k) plans with a Company match
- Company-provided life insurance
- 8 paid holidays
- AND MORE!