Mortgage Loan Officer - Raleigh-Durham

Sales Durham, North Carolina


Position Overview:

The Loan Officer is responsible sourcing and originating loan applications from consumers and maintaining relationships to develop an active pipeline of applicants.

Ideal candidates for this position have a strong service-oriented mindset with prior loan sale experience, excellent communication skills, and proven knowledge of mortgage lending compliance and regulatory requirements.

Essential Functions of the Role

  • Establish and maintain relationships through frequent travel with individuals including existing clients, past clients, and real estate professionals to generate business referrals.
  • Maintain a pipeline of applications within federal and state regulations.
  • Analyze mortgage applications and determine the programs best meeting the needs of the consumer.
  • Gather required application data and provide initial documents and disclosures to the applicant.
  • Communicate and educate the consumer on qualified programs including benefits and risks.
  • Provide all applicable initial documents and disclosures to the loan processor.
  • Other duties as assigned.


Essential Knowledge/Skills/Abilities:

  • Strong communication skills
  • Ability to generate leads
  • Customer service oriented
  • Proven ability to prioritize and multi-task
  • Knowledge of various loan products (FHA, VA, conventional, etc.)
  • General knowledge of credit reports and debt-to-income ratios
  • Ability to adapt to market changes
  • Knowledge of the mortgage loan process


Experience Requirements:

  • One to two years residential mortgage origination experience required.


Education/Licensing Requirements:

  • High school diploma or equivalent required. Some college preferred.
  • Licensed in market area and registered nationally in NMLS.
  • Professional certifications (CMB, CMC, CMPS) preferred.


Working Conditions:

  • Fast-paced environment.
  • Requires normal vision (corrected) both close and distant.
  • Requires normal hearing levels (corrected).
  • Requires working at a desk to use a phone and computer for extended periods of time.
  • Requires sitting, bending.
  • Works effectively with frequent interruptions.
  • Lifting requirements of 10 lbs. occasionally.
  • Frequent travel >50%.
Along with a great culture and competitive pay, at Benchmark Mortgage our full-time employees are eligible for additional benefits including:
  • Medical, dental, and vision insurance
  • Short-term and long-term disability
  • 401(k) and Roth 401(k) plans with a Company match
  • Company-provided life insurance