Retail Customer Service Representative
Belron® Canada is the Canadian leader of the replacement, repair, and distribution of automotive glass. The company operates coast to coast through its various banners, as Speedy Glass®, Broco Glass®, Apple Auto Glass®, and Vanfax®.
Are you tired of working those unpredictable retail hours? Are you looking for a stable career with a reputable organization? If you answered "YES!" then you're in luck! Belron® Canada is the place for you! Life at Belron® Canada is much more than 9 to 5. It’s a whole community of people who are passionate about their work and the positive culture we’ve created.
What you'll be doing!
- Delighting our customers and delivering a great experience, in-store and over the phone
- Achieving team performance goals in sales and customer satisfaction surveys
- Providing a seamless experience for our customers by working collaboratively with our insurance partners
- Identifying customers’ needs, suggesting the right solutions, and ensuring each customer is taken care of
- Detailed and accurate completion of administrative needs within the Service Centre
A little about you!
- You like to smile, and LOVE helping people!
- You have strong selling skills with a knack for adding value wherever possible.
- You’re available to work a flexible schedule, including Saturdays.
- You have a valid driver’s license.
- You have great communication skills in person and on the telephone.
- You thrive under pressure.
- A retail background? Perfect!
- You like to experience a change in surroundings! With this role, you could be working with different Service Centers in the area.
- A natural multi-tasker that can handle a large volume of phone calls as well as your in-person customers
What you can expect!
- A great place to work – make a difference while working with a supportive team of performance and customer-driven individuals
- Comprehensive classroom and on-the-job training
- Predictable business hours so you can plan your evenings weekends.
- Opportunities for growth and advancement