Service Centre Manager

Centre de service / Service Center Vancouver, British Columbia Full Time


Description

Position at Speedy Glass

Are you a Senior Manager who just happens to have a passion for cars?  Are you a winning professional wanting to join a company who are progressive and invest in their people?  Then this could be the opportunity for you!  

Our thriving Service Center are looking for a full time- Senior Manager to deliver quality results.

Intrigued?  Read on!

 

Let us tell you about the role!

 As a Service Center Manager you are focused on driving store performance.   Your strong understanding of the retail landscape and market specific conditions will help establish yourself as a trusted partner to your staff.  Your customer-centric approach and passion will play a key role in propelling Speedy Glass as the number one choice in windshield repair and replacement.   

 At your own location you will manage Technicians and Customer Service Representatives who provide a variety of services from glass repair and replacement to detailing a customer’s car before returning it to them, calling them to keep them updated, and checking various parts for safety and proper functioning.

 A little about you!

  • Retail experience with 5+ years' management and leadership experience in a fast paced environment
  • You know how to read and react to a revenue report and can plan a staff schedule based on peak periods
  • You have experience organizing work and vacation schedules and come from a culture of “hands on” management practices
  • You are entrepreneurial and have previous sales experience
  • If you’ve had hands-on experience in vehicle glass replacement – awesome!
  • Degree or diploma would be preferred, but real life experience is great too
  • You like cars, a lot.
  • Tools and technology are pretty fun too (and we have a lot of cool ones)
  • People like you and respect you
  • You like people and respect them
  • You’re smart and have good business sense

 

What you can expect!

  • A great place to work – make a difference while working with a supportive team of performance and customer driven individuals
  • Comprehensive classroom and on-the-job training
  • A competitive compensation plan and full employee benefits from your first day of employment
  • Predictable business hours so you can plan your evenings and Sundays!
  • Opportunities for growth and advancement

 

Want a sneak peek of what it’s like to work us? Check us out here!   

https://www.youtube.com/watch?v=COGt_Im1UHQ&sns=em