Retail Sales and Customer Service Representative

Centre de service / Service Center Kingston, Ontario Full Time


Description

Position at Speedy Glass

Belron® Canada is the Canadian leader of the replacement, repair, and distribution of automotive glass. The company operates coast to coast through its various banners, as Speedy Glass®, Broco Glass®, Apple Auto Glass®, and Vanfax®.

Are you tired of working those unpredictable retail hours? Are you looking for a stable career with a reputable organization? If you answered "YES!" then you're in luck! Belron® Canada is the place for you! Life at Belron® Canada is much more than 9 to 5. It’s a whole community of people who are passionate about their work and the positive culture we’ve created. 

Retail Customer Service Representative- Full Time, Ottawa, Ontario

What you'll be doing!

  • Delighting our customers and delivering a great experience, in-store and over the phone
  • Achieving team performance goals in sales and customer satisfaction surveys
  • Providing a seamless experience for our customers by working collaboratively with our insurance partners
  • Identifying customers’ needs, suggesting the right solutions, and ensuring each customer is taken care of
  • Detailed and accurate completion of administrative needs within the Service Centre

A little about you!

  • You like to smile, and LOVE helping people!
  • You have strong selling skills with a knack for adding value wherever possible.
  • You’re available to work a flexible schedule, including Saturdays.
  • You’re open to helping your team members in other Belron® Canada locations, as required
  • You have a valid 'G' driver’s license.
  • You have great communication skills in person and on the telephone.
  • You thrive under pressure.
  • A retail background?  Perfect!
  • You like to experience a change in surroundings!  With this role, you could be working with different Service Centers in the area.

What you can expect!

  • A great place to work – make a difference while working with a supportive team of performance and customer driven individuals
  • Comprehensive classroom and on-the-job training
  • A competitive total compensation program including Health Benefits from day one!
  • Predictable business hours so you can plan your evenings and Sundays
  • Uniform and work boot allowances
  • Opportunities for growth and advancement
We welcome all applicants for this position and are committed to providing reasonable accommodations during the recruitment and selection process.  If you are contacted for a job opportunity, please let us know if you require accommodations as a result of disability to ensure your fair and equitable participation throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

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