Operations Engineer - Bangalore

Engineering Bangalore , Koramangala

Job ID:23 -535

Come Join Our Passionate Team!  At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.

Envision Yourself At Barracuda

Barracuda provides powerful yet easy-to-use security and data protection solutions that simplify it. We are looking for an Operations Engineer who will assist with monitoring and maintenance of hardware in Barracuda Data Centres and Cloud environments. This role applies professional-level technical skill and judgment to provide non-routine technical support for computer/data centre operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data centre or other centralized computer network setting. and helps to maintain access control, data integrity and file system security for the computer/data centre environment with Monitoring and maintenance of Barracuda Infrastructure. 

What you’ll be working on

  • Monitor for hardware failure
  • Respond to and resolve service alerts
  • Hardware maintenance w/remote hands support
  • Upgrades (RAM, Hard Drives)
  • Rack and wire new servers (via remote hands) and update inventory record
  • Linux OS installs, Configuration and maintain Linux operating systems
  • Switch installs, applying vlans and basic network configuration to deploy new equipment
  • Decommission failed servers and update inventory records
  • Perform audits of inventory including server hostnames and locations
  • Resolve access request tickets according to procedure
  • Participate in on-call rotation

What you bring to the role

  • 3+ years of experience in computer hardware including component troubleshooting and replacement experience
  • Bachelor's Degree in related field or equivalent work experience
  • Experience working in Data Center environment
  • Exposure to virtualization tools like KVM, Proxmox is preferred
  • Basic understanding of any cloud platform like AWS, Azure
    Linux command line experience Server administration experience preferred
  • Understanding of TCP/IP networks (subnets, routing, DNS)
  • Understanding of Monitoring tools like PagerDuty, Sensu
  • Working experience in Atlassian tools like Jira, Confluence
  • Basic understanding of git, MySQL is a plus
  • Strong organizational skills,
  • Excellent problem-solving skills, including troubleshooting complex issues
  • Strong communication skills, both verbal and written
  • Enthusiasm and willingness to communicate via video-conferencing and slack with a globally distributed team.
  • Excellent organization and prioritization skills

What you’ll get from us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are many opportunities for cross training and the ability to define your next career step within Barracuda. We support employees who want to explore other areas of interest.