IT Operator

Information Technology Innsbruck, Austria

Job ID:  23-195
Dienstort: Innsbruck
IT-Systemadministrator (m/w/d)

Come Join Our Passionate Team!  At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.

We know a diverse workforce adds to our collective value and strength as an organization.  Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

We are looking for an IT Operator to join our team!  The IT Operator will be a point of contact for end-users to receive support and maintenance within the organization’s desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment to ensure optimal workstation performance. 

 What you’ll be working on: 

  • 1st to 3rd level support of employees in EMEA
  • Contact person for internal customers for technical questions in the area of ​​IT infrastructure
  • Independent processing of complex support requests
  • Monitoring of test and pilot installations
  • Close cooperation with other departments and worldwide locations
  • Administration of Windows client and server environments

 What you bring to the role: 

  • Completed technical training (HTL, apprenticeship, or similar)
  • 5+ years experience in the field of network/IT security
  • Good knowledge and practical experience in the field of network engineering (LAN, WAN, security, routing, switching)
  • Certifications in the areas of security, networking an advantage (CCNA, or similar)
  • Experience with Windows Server operating systems and virtualization (VMware)
  • Structured and independent working style
  • High degree of customer and service orientation
  • Good knowledge of German and English as well as good communication skills

What you’ll get from us:

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.


  • 1st bis 3rd Level Support der Mitarbeiter in EMEA
  • Ansprechpartner für interne Kunden bei technischen Fragen im Bereich der IT Infrastruktur
  • Selbständige Bearbeitung komplexer Supportanfragen
  • Begleitung von Test- und Pilotinstallationen
  • Enge Zusammenarbeit mit anderen Abteilungen und den weltweiten Standorten
  • Administration von Windows Client und Server Umgebungen



  • Abgeschlossene technische Ausbildung (HTL, Lehre, o.ä.)
  • Erfahrung im Bereich Netzwerk/IT-Security von Vorteil
  • Gute Kenntnisse und praktische Erfahrung im Bereich Network Engineering (LAN, WAN, Security, Routing, Switching)
  • Zertifizierungen in den Bereichen Security, Networking von Vorteil (CCNA, o.ä.)
  • Erfahrung mit Windows Server Betriebssystemen und Virtualisierung (VMware)
  • Strukturierter und selbständiger Arbeitsstil
  • Hohes Maß an Kunden- und Serviceorientierung
  • Gute Deutsch- und Englischkenntnisse sowie gute kommunikative Fähigkeiten


  • Spannende, selbständige und abwechslungsreiche Tätigkeit
  • Internationales Umfeld mit hervorragenden Weiterbildungs- und Entwicklungsmöglichkeiten
  • Ein offenes Betriebsklima in einem dynamischen Team mit zahlreichen Benefits

Ready for Barracuda? Dann freuen wir uns auf deine Bewerbung!

Gehalt abhängig von beruflicher Qualifikation und Erfahrung (Mindestjahresbruttogehalt EUR 47,000). Bereitschaft zur Überzahlung vorhanden.