Director, Enterprise Project Management Office

Central Team Support Vancouver, Washington


Summary and Qualifications:

Directly craft and manage enterprise program and project management processes to stand up Mars Veterinary Health's first enterprise program management office.

Beginning first in technology and then expanding to business partnership across all functions, this position is directly responsible for ensuring operational and delivery excellence across strategic initiatives while directing cross functional projects and program work, impacting and driving the execution of the enterprise strategy.

Oversee all parts of the project lifecycle, teaching the best and most relevant of their practices to a cohort of project and program managers delivering transformation across North America and Europe.

Essential Responsibilities and Tasks:

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.

  • Ensure enterprise projects and programs effectively deliver on the enterprise strategic goals.

  • Assist with establishing and implementing a standard feedback and project management process to drive project/programs management improvements and ensure efficiencies on the execution of enterprise strategies.

  • Provide project/program management oversight, training and improvements through the application of change management, continuous improvement, implementation, influencing and communication methodologies.

  • Oversight of all aspects of projects and programs while developing proposal documentation which includes management and tracking the direction of the project or program, resulting in the successful delivery of related materials, milestones and deliverables.

  • Ensure identification, logging and resolution of project/program challenges and conflicts, assessing their impact and elevating to key stakeholders and leadership to guarantee project/program deliverables are met.

  • Provide regular project/program status reports to sponsors, leaders and other key stakeholders including core team members, resource team members, key cross functional leadership, etc.

  • Continuously identify project/program risk through assessment and risk reduction/mitigation plans to ensure team members are driving towards mitigation of risks

  • Validate that tracking and effective metrics are in place to ensure program/project effectiveness, making appropriate recommendations based on results.

  • Drive other functional project/program managers to accomplish project/program objectives.

  • Build and maintain positive cross functional relationships with each business unit leadership team.

  • Consult with all levels of leadership regarding the management of resources and prioritization of work to ensure program management office structures are built to succeed and scale.

  • Create and uphold a cultural shift for employing project management excellence throughout North American and European region.

  • Other job duties as assigned.

Special Working Conditions:

  • Ability to work at a computer for long periods of time.

  • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.

  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

  • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.

  • The noise level in the work environment is normally moderate.

  • Environment where pets are present.

Experience, Education and/or Training:

  • Master's degree in Business or Project Management is preferred.

  • Program (PgMP) and Project Management (PMP) certification is required.

  • Ten years relevant experience in Enterprise project management is required.

  • Experience in strategic planning or consulting is required.

  • Scrum Master certification with demonstrated experience around leading scrum of scrums is required.

  • PMO leadership experience is required.

  • Health care background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.


Mars Veterinary Health (MVH) strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.