Intelligent Automation Business Analyst

Information Technology Boston, Massachusetts

Apply

Description

Who we are:  BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There’s no denying our work is demanding, both in volume and pace, but we’re up for the challenge. We love the balance of hard work and fun – so, you’ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond.
Who you are: You are looking for work that has purpose. You aren’t afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking.  You believe you have something unique to contribute and you aren’t afraid to raise your hand.  You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome. 
We’re better together:  A bright, driven person like you and an industry-leading powerhouse like BAL? It’s a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people’s lives. Come be a part of something special, where you can have an impact and be valued just for being you!
Berry Appleman & Leiden is not your typical law firm when it comes to technology. We've built an in-house Products team from the ground up that is dedicated to building the best technology in our industry. Our Products Team supports our flagship SaaS product, Cobalt, which won the SIIA CODiE award for "Best Legal Solution" in 2020, was a 2020 Tech Titans Finalist for Corporate Innovation and won the 2021 Law.com award for Most Innovative Operations Team. We've also built our industry's first mobile application, a new B2C mobile app and we're looking for new trails to blaze this year!
Overview:
In this position you will facilitate the automation agenda including delivery of robotic process automation (RPA) projects through the mobilization, definition, development, and deployment phases. 
 
Responsibilities:
  • Process Analysis: gathering and analyzing RPA business requirements by working with the end users to understand and determine the business needs and problems.  Collaborates with a vast number of different business stakeholders, builds quality relationships, participates in job shadowing activities & communicates timelines and activities to stakeholders and the business.
  • Process Design: detail documentation of RPA business processes that are rules-based, routine, and repeatable. Responsible for translating RPA requirements to the developers. Applying Changes on the design.  Identify and resolve risks and issues to ensure the overall success of the solution.
  • Process Testing and Deployment: Lead and execute User Acceptance Testing to ensure solution meets business requirements, exception handling is included, and bots are working as expected.
  • Project Management: Stakeholder management, Communication Planning, Change Management
Qualifications
  • General knowledge of US visa types and the steps to process them.
  • Strong business analysis skills and proven problem-solving skills
  • Experience working Application Development Teams
  • Have excellent planning and project management skills to prioritize multiple work requests and deliver timely.
  • Understand business and technical requirements to effectively coordinate/document process definition, solution design, user acceptance testing (UAT), and deployment activities.
  • Ability to coordinate additional technical resources as needed including help desk support, NetOps, DevOps, etc.
  • Strong written and verbal communication skills
  • Ability to translate non-technical requirements to a technical team
  • Excellent customer service and interpersonal skills.
  • Strong attention to detail and accuracy.
  • Ability to follow instructions and take action independently.
  • Experience working both independently and with teams.
  • Expertise in the use of Microsoft applications; specifically Excel and Visio
  • Preferred:
    • Demonstrated understanding of BAL legal practice and overall organization, including SOPs, Cobalt, and key players on legal and Ops team.
    • Certification(s) in UiPath BA;
    • Experience with Robotic Process Automation Development using UiPath (Studio & Orchestrator).
    • LEAN Six Sigma Certification
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. 
 
Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment. 
 
BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to [email protected]. 

WORKING CONDITIONS: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to perform general office administrative activities: copying, filing, delivering and using the telephone. Able to lift and move up to 25 pounds occasionally. Regular and on-time attendance. Must be able to prioritized, schedule and complete testing required for multiple applications with overlapping schedules. A certain degree of creativity and flexibility is required. Hours may exceed 40 hours per week. Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment.

BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to [email protected].

Apply Apply Later
← Back to Current Openings

Share

Similar Jobs

{{ job.title }}