Fulfillment Automation Specialist

Fulfillment West Valley City, Utah

Position at Backcountry

POSITION TITLE: Perfect Pick Specialist


LOCATION: Utah Fulfillment Center

The Automation Specialist for Perfect Pick is responsible for ensuring consistent and efficient use  of the Perfect Pick machine at our West Valley City Fulfillment Center. You  will work with associates designated to Perfect Pick to make sure they are fully trained and utilized during the hours they scheduled.  Expected to maintain appropriate number of trained ‘super users’ and acts as the subject matter expert for all things Perfect Pick.



  • Within 6 months becomes subject matter expert for Perfect Pick operations including workload planning, machine trouble shooting, and remove barriers to optimized utilization
  • Coordinates with inbound leadership to ensure all items designated for Perfect Pick are putaway there
  • Coordinates with outbound team to ensure building flow of outbound totes and picking strategy
  • Coordinate with Fulfillment Analytics to update slotting strategy and works with Inventory team to remove or add inventory when necessary
  • Analyze production data and identify opportunities to improve productivity
  • Coach employees on job-specific tasks
  • Train new users on equipment
  • Use internal reporting program, Jira, to log problems
  • Maintain a clean work space. Lead local 5S sustainability program
  • Other duties as assigned



  • Associate Degree or equivalent years of experience
  • 6 months experience in fulfillment center
  • Ability to effectively communicate with multiple level of associates and management
  • Must be able to apply established procedures and follow oral/written instructions
  • Must be able to work independently without direct supervision and organize/prioritize workload to ensure completion of all tasks within established time frames
  • Microsoft Excel or other analytical knowledge
  • Computer skills, including familiarity with the internet and email required