GHO Front Desk Administrator

Gearhead Operations - Customer Service and Sales West Valley City, Utah

Position at Backcountry

POSITION TITLE: Front Desk Administrator 

REPORTS TO: Office Manager


LOCATION: Franklin Covey, West Valley City

The Front Desk Administrator is an extremely well-organized, flexible, self-motivated individual who enjoys the challenges of supporting our Gearhead Operations office. You must have the ability to multi-task, interact well with staff at all levels while remaining positive, flexible, proactive, resourceful, and efficient with a high level of professionalism. Excellent written and verbal communication skills, ability to work independently with little to no supervision, strong decision making abilities, and attention to detail are critically important. We are looking for someone who has a friendly disposition and a can-do attitude with a passion for the great outdoors.



  • Must be present on site at GHO office at the Front Desk from 8:00am – 4:30pm, Monday – Friday (Non remote position)
  • Open all office doors in the morning and stock all coffee machines
  • Sit at front desk to greet, check-in, and assist visitors. Will also administrate Covid 19 Check in process: Temp checks, badge checks and wellness checks.
  • Receive and distribute packages and deliveries
  • Help maintain lobby and office cleanliness and organization
  • Manage office supplies by ordering, stocking, and maintaining inventory
  • Send out occasional office-wide communications
  • Organize & distribute mail; fulfill sticker requests
  • Help with terms and badge creation on the Peak Panel
  • Facilitate food ordering and delivery for meetings etc.
  • Assist employees with general office requests including shipping, faxing, and office supply needs
  • Retrieve, distribute, and approve Pro Forms for the company
  • Assist with events, event planning, and community projects
  • Assist with on-site interview processes
  • Assist with monthly reconciliation
  • Provide some executive assistance, including scheduling meetings, booking travel, and entering expenses
  • Work with Office Manager on assigned duties as needed 


  • 1-2 years of administrative or customer facing experience recommended but not required
  • MS Office Suite skills, with an ability to quickly learn new programs as needed
  • Proficient in Outlook
  • Excellent written and verbal skills; ability to multitask and balance priorities
  • Ability to perform general clerical tasks, while maintaining accuracy of information and attention to detail
  • Self-motivated, with the ability to work without constant supervision


  • The employee is regularly required to talk and hear
  • The employee is frequently required to sit, stand and walk
  • The employee must occasionally kneel, stoop crouch, twist and lift up to 10 pounds, with or without accommodations
  • Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus
  • The noise level is the work environment is usually moderate

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.