Retail Assistant Store Manager

Retail Seattle, Washington


Position at Backcountry

POSITION TITLE: Retail Store Assistant Manager

REPORTS TO: Retail Store Manager

BUSINESS/COMPANY/DEPARTMENT: Gearhead Operations

LOCATION: Seattle, WA

The Assistant Retail Store Manager helps maintain a profitable store that offers an incredible guest experience. You will work with all members of the Retail Store team to maintain customer service standards by supervising the Retail Store Gearhead team, manage inventory, visual merchandising and orders, all while ensuring the store hits metrics for sales and profitability.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

        Provide coaching & feedback to Retail Store Gearheads

        Fix inventory issues and problem orders

        Manage cash drawer, spreadsheet and bank deposits

        Assist Retail Store manager in creating an efficient and effective schedule

        Assist with onboarding new staff

        Help customers in times of increased store traffic

        Run daily metrics to determine team performance and impact

        Manage back of house logistics, receipts and organization of inventory

        Manage shop staff and non inventory services

 

QUALIFICATIONS, SKILLS & ABILITIES:

        Knowledge of the gear we sell

        Visual Merchandising experience is preferred

        Proficient with Computers and Software products

        Strong ability to multitask

        Excellent verbal and written communication skills for multiple audiences including employees and customers

        Ability to prioritize and manage conflicting demands

        Working knowledge of MS Office products

        Experience with Interchange WMS