Product Manager, Checkout & Payments (REMOTE)

Engineering Park City, Utah


Position at Backcountry

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Responsible for understanding the customer through user testing, web analytics, and interviews
  • Experiment and test to optimize our eCommerce KPIs within our acquisition and conversion funnels. Use data to design A/B tests and inform your recommendations and decisions
  • General process and communications with product management and other stakeholders
  • Understanding business user needs, collaborate with tech teams, stakeholder management
  • Proactively identify and resolve risks, issues, and roadblocks that may impair the team’s ability to meet strategic goals
  • Engage with business teams on tough trade-off decisions
  • Constantly communicate product status, key issues, and launch plans to keep key partners apprised across the organization
  • Lead product team in discovery, design, implementation, and measurement of new product features
  • Write user stories with detailed requirements and clear acceptance criteria
  • Participate in backlog grooming, sprint planning, daily stand-ups, sprint demos, and sprint retrospectives
  • Ensure quality products are being delivered to customers and lead acceptance testing activities
  • Present during companywide product demos

QUALIFICATIONS, SKILLS & ABILITIES:

  • 2+ years of Digital Product Management experience at a best-in-class ecommerce or technology company, working with backend and frontend tools
  • Strong interpersonal skills and ability to work in a team environment
  • Passion for consumer Internet, customer advocacy and building amazing products
  • Product management and/or product design experience with Internet products and technologies
  • Ability to drive products from ideation to shipment
  • Exceptional analytical skills to support data driven decision making
  • Strong interpersonal skills and ability to work in a team environment
  • Exceptional organization, communication and presentation skills
  • Strong project management skills

PREFERRED QUALIFICATIONS:

  • Strong understanding of E-commerce and Product Management fundamentals and workflows
  • Experience with platform, native, API Product Management
  • Ideally has experience with checkout and payments in in e-commerce, retail, digital media or financial services industries
  • Experience defining strategic vision and tactical execution to build large scale payments platforms
  • Experience in Optimizely or other A/B testing tools
  • Experience with Google 360/Adobe Analytics reporting

ABOUT BACKCOUNTRY:

Our mission is to connect people to their passions. Our five online stores—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors. Benefits include medical, dental, vision, and disability & life insurance, paid maternity and paternity leave, 401(k) matching, and Flexible Spending or Health Savings Accounts.