Service Technician - Bike and Ski ($20.00/hr)

Gearhead Operations Park City, Utah


Position at Backcountry

POSITION TITLE: Service Technician - Bike and Ski

 

REPORTS TO: Retail Manager

 

BUSINESS/COMPANY/DEPARTMENT: BC GHO Retail

 

LOCATION: Park City, UT

 

Backcountry.com is immediately hiring for a Bike and Ski Tech. We need an experienced mechanic with a strong attention to detail to join our Retail Shop in Park City. What sets us apart from other retailers?  We're online 24/7 and only offer a premium, curated assortment of products within the bike and ski industry. This job requires experience in high-end bicycle mechanics, ski mounting/tuning, attention to detail and the ability to problem solve.

 

This is a great opportunity for a quality mechanic.  You will get access to Medical, Dental, and Vision health benefits, as well as a 401k and awesome gear discount.

ESSENTIAL DUTIES & RESPONSIBILITIES:

 Assembly and inspection of complete box and custom bikes, frame prep, wheel building/truing, etc.

Intake of customer bikes for service and routine maintenance.

Diagnosis of issues on bikes and estimation for cost of repair    

Perform comprehensive bike services including builds, component swaps, tubeless set up, brake install and bleeds, etc.

Perform basic ski and snowboard services including binding mounting, waxing, edge tuning, base repairs and light boot-fitting.

Communicate directly with customers and provide updates on the status of their service needs

Source parts and other shop supplies necessary to complete all services

Manage and maintain a demo fleet of skis, snowboards, bikes and other outdoor gear

Perform general shop duties, training, and special projects as directed by supervisor

Provide support on the sales floor during times of high traffic or when technical product knowledge is required

REQUIRED EXPERIENCE:

Minimum 3 years experience as a high-end mountain and road bike assembler/mechanic as demonstrated by proficiency in the following:

        Bike Service writing/Diagnostics

        Disc brake set up

        Derailleur setup and adjustment

        Suspension

        Proper frame prep techniques (facing and tapping)

        Wheel truing

        Understanding of bicycle fit

        Attention to detail and ability to problem solve issues

        Proficiency with computer programs

        General computer, email, word processing, and internet skills

           Binding mounting for 2 years, with manufacturer certifications.

           Binding testing certifications

           Tuning:

        Base repair: P-tex and base welds

        Base grind: Experience with base grinding machines, base patterning, and creating a flat ski surface.

        Edge repair: repairing and replacing damaged edges that have detached from the base and core of the ski.

        Edge sharpening: understanding of edge degrees, machine grinding, diamond file finishing stones, and race tuning.

        Wax: Machine and hand wax

           Understanding timely completion of tuning requests and the ability to meet these timelines.

About Backcountry

Our mission is to connect people to their passions. Our five online stores—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors. Benefits include awesome gear discount and 401k.