Retail Inventory Lead

Fulfillment West Valley City, Utah

Position at Backcountry


• Be a positive influence on the team

• Direct employees to the work in order to maintain flow of the operations.
• Must spend 90% of worked time coaching and developing on the floor with employees, The other 10% should be for office/clerical work
• Proficient in department specific SOPs
• Be able to deal with pressure of meeting production schedules by planning and prioritizing fulfillment/customer needs.
• Participate in team meetings, receive instructions, and provide feedback as appropriate
• Coach employees on job-specific tasks
• Computer usage, including maintaining MS Excel spreadsheets, Warehouse Management System and internet
• Read and audit labels
• Analyze inventory and problems to initiate a resolution
• Compile and send out end-of-day reports
• Communicate effectively in person and via email (Outlook)
• Use handheld to scan and process inventory
• Identify, count and sort packages and inventory with high level of accuracy
• Train new employees
• Use internal ticketing system, Jira, to log problems and expedite resolution
• Operate pallet jack
• Use automated packaging equipment
• Maintain a clean workspace
• Complete and maintain forklift certification training (if trained and active forklift operator)
• Other duties as assigned


• Participate in LEAN initiatives

• Participate in company events
• Be a department Champion; able to assist Supervisor in answering of questions and department supervision.
• Be able to support the GOAT Code as well as fulfillment leadership competencies.


• Prefer high school diploma or equivalency

• 3 months experience in fulfillment center
• 3 months experience as a Merchandise Processor
• Verbal and written comprehension of the English language required
• Basic math skills required
• Must be able to apply established procedures and follow oral/written instructions
• Must be able to work independently without direct supervision and organize/prioritize workload to ensure completion of all tasks within established time frames
• Must be able to deal with the pressure of meeting production schedules
• Computer skills, including familiarity with the internet and email required


Seek it. Find it. Send it. We help customers seek the perfect gear for their backcountry, find their awe, and send it their way. Through our five brands—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and Steep&Cheap—we give our customers the gear, knowledge, and inspiration they need to chase life’s greatest moments. We foster local outdoor communities around the locations of our expanding number of retail stores, and we’re actively creating a more inclusive and equitable outdoors for all through our Diversity, Equity & Inclusion initiatives.

We’re a company of Gearheads and we offer personalized expertise at every level of the organization. This means we curate the best assortment of premium gear and apparel, a premium shopping experience, personalized Gearhead advice, super-fast and accurate fulfillment, and aspirational and informative content.

We take growth and personal fulfillment seriously. For our employees—aka, our Herd—this means career growth potential and the ability to take ownership and make an impact daily. We offer perks like an exceptional gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office. 

When you join the Backcountry Herd, you join a crew that is passionate about their jobs and equally stoked on the outdoors. Pre-dawn skintrack laps are the norm, MTB rides are our lunch break, and you’ll regularly find coworkers hitting the trail together post-work. Benefits are competitive and include medical, dental, vision, and disability & life insurance, paid maternity and paternity leave, 401(k) matching, Flexible Spending or Health Savings Account.