IT Client Delivery PMP Consultant (US Citizen & PMP Certification is required)

Information Technology United States

Job Description

Representing client to customers as the overall engagement leader
Managing the defined project scope, schedule, and delivery of engagements from sales handoff through post cutover hyper-care support as per the contract
Understanding contract details and managing to in-scope requirements
Managing all applicable technical and functional aspects of engagements
Coordinating and facilitating customer on-boarding kickoff meetings, associated scope validation workshops, and other customer facing discussions as required, virtual or in-person as deemed necessary
On-boarding customers into the clients ticketing system
Documenting and managing decisions, actions, and issues throughout the project lifecycle
Defining, documenting, and managing risks from identification through mitigation
Coordinating and facilitating the following processes per NS2 guidelines:
Build Sheet Management
Change Management
Escalation Management
Delivering project and customer status as defined by client Leadership
Facilitating and / or participate in internal meetings and reviews as required
Managing, tracking, and reporting on incidents, service requests, and ticket aging

Required

Bachelor degree in Computer Science, Information Systems, Economics, Business, Math or Statistics OR significant Professional Equivalence.

Excellent oral and written communication skills. Ability to interface with all levels of an organization including Directors and VPs.

Knowledge of cloud computing concepts, software, and systems (i. e. networking, virtualization, VMware, hypervisors)

Desired

Knowledge of enterprise technology infrastructure (i. e. networks, storage, enterprise server software including Windows Server, Linux, and monitoring technologies)

Prior experience with SAP Mission Critical Applications (Financial Systems/Billing Systems/Procurement Systems) and/or SAP BASIS