Sr. Product Manager - API (R2318)

Product Management Seattle, Washington

Avalara, Inc., (, is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.

What is it like to work at Avalara? Come find out!  We are committed to the following success traits that embody our culture and how we work together to accomplish great things:  Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.

We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.

We are seeking a highly motivated, experienced Sr. Product Manager, API to join our team.

We are pioneering technologies to make the complicated world of Tax compliance easier for our clients. Be part of a cutting-edge technology company that is constantly striving to “wow” our customers through innovation and a relentless focus on excellence.
The Avalara Sr. Product Manager will work with Avalara's Product teams to deliver Next Generation APIs that drive value to organizations of all sizes, and solve the end-user needs across the complexity spectrum.

Job Duties:

  • Develop product strategy for a globally scaled SaaS platform.

  • Manage the delivery of products, including PoC, internal Beta, external Beta, Public Launch, and ongoing releases.

  • Participate actively in product planning and roadmap definition.

  • Proactively work with internal and external customers to acquire a deep understanding of their requirements & business needs (e.g. other PMs, operations, business development, sales, marketing & customer success teams).

  • Research and write detailed product requirements including but not limited to user stories for engineering to execute against.

  • Deliver requirements in partnership with Design/UX, as appropriate, with an iterative, pragmatic approach to research delivery.

  • Ensure that product requirements incorporate effective written and more creative, visual techniques (e.g. wireframes and mockups).

  • Develop and articulate a defensible point of views based on data from primary and secondary researching including direct customer engagement, particularly for new tax vertical or product launch.

  • Ensure committed product delivery timelines are achieved across the organization including but not limited to engineering.

  • Define and analyze metrics that inform the success of products

  • Develop and maintain relationships with key decision-makers across the organization.


  • Work closely with our internal product teams to ensure that our APIs can be used to enable the required use cases and scenarios across the spectrum of products.

  • Familiarity with AWS and good knowledge of API Integrations and similar technologies.

  • Well versed in agile methodologies and tools - including Confluence, Jira, Slack - and experience working in an agile/scrum environment.

  • You have experience with writing detailed API requirements.

  • You have experience working with API gateway solutions e.g. HAPEE, APIGEE, AWS etc.

  • Experience working for leading SaaS companies with a diverse customer base spanning small business owners, SMB, and enterprise

  • Experience gained within similar vertical – FinTech / FS, Tax, E-Commerce or Accounting.

  • Degree level qualification in technology, marketing, business or related area - or equivalent, relevant experience.

  • Experience with technical delivery teams leveraging continuous delivery for launch.

  • Adept at developing and delivering complex products at high velocity and with aggressive deadlines.

  • Strong analytical approach, with attention to detail and excellent reporting skills.

  • Ability to communicate and manage stakeholder relationships effectively, internally and externally.

  • Exceptional organizational and planning skills.

Preferred Experience:

  • Experience building, adopting and maintaining REST APIs, preferably for Enterprise products is a big plus!

  • Proven track record in the Tax industry.

  • Experience of working as a Product Manager for companies delivering indirect tax software capabilities.

  • Experience integrating Tax solutions into financial and/or e-commerce applications.

  • Knowledge and experience in the purchase to pay and quote to cash process cycles including associated workflows in an ERP.

  • Relevant product manager certification.

  • Some experience of working at a startup would be advantageous.

About Avalara

Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Avalara offers hundreds of pre-built connectors into leading accounting, ERP, ecommerce and other business applications. Each year, the company processes billions of tax transactions for customers and users, files hundreds of thousands of tax compliance documents and tax returns and manages millions of exemption certificates and other compliance related documents.

Avalara’s headquarters are in Seattle, WA and it has offices across the U.S. and in Brighton and London, England; Brussels, Belgium; and Pune, India. More information at:

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.