Sr. Technical Product Manager - API Fabric (R6621)

Product Management Remote, United States Seattle, Washington


We are pioneering technologies to make the complicated world of Tax compliance easier for our clients. Be part of a cutting-edge technology company that is constantly striving to “wow” our customers through innovation and a relentless focus on excellence. The Avalara Product Manager will work with Avalara's product teams to deliver API Fabric that drive value to organizations of all sizes, and solve the end-user needs across the complexity spectrum.

Job Duties:


  • Develop API Fabric product strategy for a globally scaled SaaS platform.

  • Manage the delivery of products, including PoC, internal Beta, external Beta, Public Launch, and ongoing releases.

  • Research and write detailed technical requirements for API Fabric including but not limited to user stories for engineering to execute against.

  • Participate actively in product planning and roadmap definition.

  • Proactively work with internal and external customers to acquire a deep understanding of their requirements & business needs (e.g. other PMs, operations, business development, sales, marketing & customer success teams).

  • Deliver requirements in partnership with SaaS Ops, Security, Architecture and various engineering teams, as appropriate, with an iterative, pragmatic approach to research delivery.

  • Ensure that product requirements incorporate effective written and more creative, visual techniques (e.g. wireframes and mockups).

  • Develop and articulate a defensible point of views based on data from primary and secondary researching including direct customer engagement, particularly for new tax vertical or product launch.

  • Ensure committed product delivery timelines are achieved across the organization including but not limited to the engineering.

  • Define and analyze metrics that inform the success of products

  • Develop and maintain relationships with key decision-makers across the organization.

Experience:


  • Minimum bachelor degree with 8+ years of total experience in relevant field OR a master's degree with 6+ years of total experience.

  • Work closely with our internal product teams to ensure that our APIs can be used to enable the required use cases and scenarios across the spectrum of products.

  • You have experience working with API gateway solutions e.g. HAPEE, APIGEE, AWS etc.

  • Familiarity with AWS and good knowledge of API Integrations and similar technologies.

  • Well versed in agile methodologies and tools - including Confluence, Jira, Slack - and experience working in an agile/scrum environment.

  • Experience working for leading SaaS companies with a diverse customer base spanning small business owners, SMB, and enterprise

  • Experience gained within similar vertical – FinTech / FS, Tax, E-Commerce or Accounting.

  • Degree level qualification in technology, marketing, business or related area - or equivalent, relevant experience.

  • Experience with technical delivery teams leveraging continuous delivery for launch.

  • Adept at developing and delivering complex products at high velocity and with aggressive deadlines.

  • Strong analytical approach, with attention to detail and excellent reporting skills.

  • Ability to communicate and manage stakeholder relationships effectively, internally and externally.

  • Exceptional organizational and planning skills.

Preferred Experience:


  • Have delivered at least one API Gateway, Micro-Services and API management tools.

  • Experience building, adopting and maintaining REST APIs, preferably for Enterprise products is a big plus!

  • Experience of working as a Product Manager for companies delivering indirect tax software capabilities.

  • Relevant product manager certification.

  • Some experience of working at a startup would be advantageous.

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.