Business Continuity & Risk Manager

Security and Compliance Seattle, Washington Durham, North Carolina

Job Summary

Avalara has built a world class security team.  Join us to make it even better as our new Business Continuity & Risk Manager.  Avalara has offices around the globe, and the successful candidate, will be responsible for developing and supporting global risk initiatives which proactively monitor and manage business impacting risks.  This includes plans and strategies for business continuity, vendor due diligence, crisis management for physical and cyber security incidents.  Successful candidates have the skills to create internal policies and concrete technical action plans.  This position will report into the Corporate Security Team.

Job Duties

  • Drive BCP (Business Continuity Planning) related initiatives with teams across the organization: Security, Legal, Finance, Customer Support, Engineering, HR, etc.
  • Work with stakeholders throughout the company to understand their business needs and requirements
  • Interact with customers and business partners to understand and respond to their BCP assurance needs and concerns
  • Identify gaps in technical and policy documentation which impact Risk Management functions
  • Perform Operational Risk Management related to third party vendors
  • Rapidly notify management of potential risk events
  • Perform Business Impact Analyses across departments
  • Participate in internal and external audits and properly articulate the business function risk profile, risk management strategies and controls effectiveness
  • Organize tabletop crisis management scenario training for management and appropriate staff
  • Update response plans annually for any necessary changes (new risks, re-orgs, etc.)
  • Communicate regularly with leaders and senior management through reports, dashboards, and PowerPoint
  • Develop and provide training to teams across the company
  • Track, investigate, and assist in any crisis management incidents
  • Monitor news and alert services to identify events that could impact our offices and/or employees


  • 5+ years of business continuity or crisis management experience – including strategic planning, implementation, execution and maintenance
  • Strong knowledge of risk assessment methodologies
  • Experience running tabletop exercises for cyber incident simulation
  • Experience conducting physical emergency preparedness exercises
  • Strong project/program management skills
  • Excellent written, verbal, and presentation skills with the ability to tailor messaging to the intended audience
  • Experience working with Amazon Web Services or other public cloud providers
  • Experience translating legal or contractual requirements into technical controls
  • Experience with audit process and methodologies
  • Expertise in providing solutions and recommendations based on internal and external factors
  • Bachelor's degree in a related field

Preferred Qualifications

  • Previous hands on experience managing companies and leaders through crisis incidents
  • Solid understanding of industry recognized Business Continuity and Crisis Management standards/guidance
  • Experience in the design, delivery and implementation of Crisis, Continuity and Emergency Response Planning 
  • Experience in the design, delivery and implementation of Vendor Management processes
  • Knowledge or experience with any of the following areas: identity and access management, cloud hosting providers, database administration



About Avalara

Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world. Avalara offers more than 600 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents. Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US 
Veteran status, or any other factor protected by law.