Sr. Systems Engineer (R3948)

Information Technology Durham, North Carolina Remote, Washington Seattle, Washington


Avalara, Inc., (www.Avalara.com), is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.

What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.

We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.

We are seeking a highly motivated, experienced Sr. Systems Engineer to join our team.

Position Summary: The Senior Systems Engineer position is focused on developing and implementing complex technical solutions for Avalara's global IT infrastructure. This position requires a wide technical breadth to handle issues across our technology portfolio ranging from Core Infrastructure, Cloud, Virtualization, Networking, Security and Enterprise Application support. Your area of focus will be partnering with the information security team to design and deploy advanced security tools and solutions. You must be a self-starter who is comfortable with ambiguity and who can deliver results in a fast-paced environment.

Senior Systems Engineer Responsibilities:

  • Act as a senior point of escalation, technical advisor and mentor for other systems engineers
  • Partnering with security team to design and deploy security tools, solutions and technology across the technology portfolio
  • Maintain, manage, and support the IT infrastructure environment for the entire company, across multiple locations
  • Responsible for the execution of approved changes, implementation, and maintenance to systems
  • Monitor system health, performance and availability
  • Maintain, manage, and support enterprise applications with ensuring security and accessibility
  • Automate building new infrastructure as code using modern deployment tools
  • Configuring, deploying and maintaining network, systems and application monitoring tools
  • Use configuration management tools to deploy changes at scale
  • Provide 24 x 7 x 365 support through on-call rotation

Systems Engineer Requirements:

  • Bachelor's degree in computer science, information technology or related field
  • 7+ years’ experience as a Senior Systems Engineer, Systems Engineer, DevOps Engineer, or similar role
  • Three or more years of direct customer interaction with demonstrated ability to effectively convey complex or technical information to non-technical end users.
  • Expert knowledge of 3 or more items from each category listed in the “Technologies” section below

Technologies:

  • Core Infrastructure - Windows Server, Linux, Advanced Active directory, DNS, DHCP, DFS, Performance tuning, Backup and DR
  • Cloud – AWS EC2, Azure, GCP, Terraform, Gitlab
  • Virtualization - VMware, VMware Horizon VDI, Nutanix
  • Networking - Cisco CCNA equivalent, VPN, Cloud networking, virtual networking
  • Security - AWS Security, Firewalls, Vulnerability management and remediation, Email security products
  • Enterprise Application - Okta, O365, SQL, Atlassian applications, Configuration management tools, Gsuite, ITSM tools
  • Monitoring - PRTG, Opsgenie, Sumologic

Preferred:   AWS, Azure, GCP, Security certifications

About Avalara

Avalara helps businesses of all sizes achieve compliance with transactional taxes, including VAT, sales and use, excise, communications, and other tax types. We deliver comprehensive, automated, cloud-based solutions that are fast, accurate, and easy to use.

Avalara offers hundreds of pre-built connectors into leading accounting, ERP, ecommerce and other business applications. Each year, the company processes billions of tax transactions for customers and users, files hundreds of thousands of tax compliance documents and tax returns and manages millions of exemption certificates and other compliance related documents.

Avalara's headquarters are in Seattle, WA and it has offices across the U.S. and in Brighton and London, England; Brussels, Belgium; and Pune, India. More information at: www.avalara.com

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.