Technical Product Manager (R6928)

Product Management Remote, United States Carrollton, Texas

Job Summary

Our Product Managers work with Avalara's product teams, engineering teams, and business leaders to define the future direction and scope for our tax return and compliance services. These services are the backbone of our compliance services and critical to Avalara's end-to-end product offerings.

This role’s intention is all about Product Ownership (day to day) helping manage our backlog and create user stories with acceptance criteria / requirements (business & technical). The role can be based in the Seattle (WA) offices, or remote in the US.

What you'll do....

  • Work with target and existing customers to understand product opportunities

  • Be / become an expert in your product's space

  • Articulate a clear and compelling product strategy that synthesizes customer needs, market dynamics, and business requirements

  • Create prioritized roadmaps that deliver customer value

  • Define metrics that measure the success of products, and use these metrics to drive business outcomes

  • Develop clear, detailed, and actionable product requirements in partnership with Design / UX

  • Serve as agile product owner to ensure engineering execution aligns with your roadmap

  • Build alignment and collaborate effectively with other internal stakeholders to ensure effective customer-facing launches and a great end-to-end customer experience

  • Drive strategic cross-product and cross-functional initiatives that will help transform Avalara's business and improve the customer experience

What you'll bring to the role....

  • 4+ years directly related experience including SaaS product management leading products at multiple lifecycle stages; facing multiple business challenges such as high growth, quick time to market, quality, and technology migrations

  • Experience with agile development methodologies, the Product Owner role, and commonly used tools such as Jira, Confluence, etc.

  • Experience with exploratory customer research to uncover unmet needs

  • Hands-on experience using major analytics tools; SQL experience is a plus

  • Team player who is able to drive results through influence and enthusiasm

  • Exceptional written and oral communication skills, with experience conducting executive-level briefings and demos both internally and with customers

  • Degree in a relevant field (e.g., computer science, accounting); MBA desirable

Preferred Qualifications

  • Experience working with government institutions

  • Experience working in both startups and large companies

  • Familiarity with property tax

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.