Senior Systems Engineer

Engineering Seattle, Washington


The Sr. Systems Engineer position is focused on developing and implementing complex technical solutions for Avalara's global IT infrastructure. This position requires a wide technical breadth to handle issues across our technology portfolio ranging from Core Infrastructure, Virtualization, Networking, Security and Enterprise Application support. Your area of focus will be partnering with the information security team to design and deploy advanced security tools and solutions. You must be a self-starter who is comfortable with ambiguity and who can deliver results in a fast-paced environment.

Job Duties:


  • Act as a senior point of escalation, technical advisor and mentor for other systems engineers
  • Partnering with security team to design and deploy security tools, solutions and technology across the technology portfolio
  • Maintain, manage, and support the IT infrastructure environment for the entire company, across multiple locations
  • Responsible for the execution of approved changes, implementation, and maintenance to systems
  • Monitor system health, performance and availability
  • Maintain, manage, and support enterprise applications with ensuring security and accessibility
  • Configuring, deploying and maintaining network, systems and application monitoring tools
  • Use configuration management tools to deploy changes at scale
  • Provide 24 x 7 x 365 support through on-call rotation

Qualifications:


  • 7+ years experience as a Sr. Systems Engineer, Systems Engineer, DevOps Engineer, or similar role
  • Three or more years of direct customer interaction with demonstrated ability to effectively convey complex or technical information to non-technical end users.
  • Expert knowledge of 3 or more items from each category listed in the “Technologies” section below

Technologies:


  • Core Infrastructure - Windows Server, Linux, Advanced Active directory, DNS, DHCP, DFS, Performance tuning, Backup and DR
  • Virtualization - Vmware SME, Vmware Horizon VDI, Nutanix, AWS EC2
  • Networking - Cisco CCNA equivalent, VPN, Cloud networking, virtual networking
  • Security - AWS Security, Firewalls, Vulnerability management and remediation, Email security products
  • Enterprise Application - Okta, O365, SQL, Atlassian applications, Configuration management tools, Gsuite, ITSM tools
  • Monitoring - PRTG, Solarwinds, Opsgenie, Sumologic

Preferred:


  • Vmware Cloud on AWS, Azure, GCP, Security certifications