Sr. Product Manager - Global Client Payments (5889)

Product Management Seattle, Washington

The Global Tax Payments Product Manager will work with product and operations teams, both internally and externally with partners, to define the strategy and drive execution for Avalara’s Global Tax Payment service.  This role will be responsible for integrating and automating tax funding and payment services across the portfolio and around the world. 


  • Work with internal and external customers to acquire a deep understanding of their requirements & business needs (e.g. other PMs, Global Payments team, banks, operations, sales, marketing & customer success teams)
  • Create and update roadmap for Avalara’s Global Tax Payment service through:
    • Identifying new products or features that solve problems and automate otherwise manual processes
    • Establishing shared vision across company stakeholders by building consensus on priorities leading to product execution
    • Establishing product road-mapping that encompasses SOX key controls around Avalara financials and procedures.
  • Research and write detailed product requirements including but not limited to user stories for engineering to execute against
  • Collaborate with internal Stakeholders to establish integration planning for mergers and acquisition into the Global Payment standard systems and services
  • Collaborate with our banking partners to determine the most efficient, automated, and consistent method of transferring information
  • Deliver requirements in partnership with Design/UX with an iterative, pragmatic approach to feature delivery
  • Ensure that product requirements incorporate effective written and more creative, visual techniques (e.g. wireframes and mockups)
  • Develop and articulate defensible point of views based on data from primary and secondary researching including direct customer engagement
  • Ensure committed product delivery timelines are achieved across the organization including but not limited to engineering
  • Define and analyze metrics that inform the success of products
  • Develop and maintain relationships with key decision makers across the organization


Minimum Qualifications

  • 5+ years experience as a product manager focused on financial technology
  • 7+ years overall experience with some startup experience
  • Working knowledge of common software development concepts
  • Experience with payment automation development and services.
  • Experience working with partners and 3rd party developers on API development.
  • Experience with agile development methodologies and toolchain (e.g. Jira)
  • Experience working for leading SaaS companies with a diverse customer base spanning small business owners, SMB, and enterprise
  • Demonstrated experience partnering with design teams on UI/UX
  • Strong attention to detail
  • Ability to drive results through influence
  • Very strong English written and oral communication skills



  • Bachelor's Degree in a relevant field


Preferred Qualifications

  • Experience with tax automation products, ERP, eCommerce, and other financial accounting systems
  • Experience with accounting and transaction tax compliance concepts (i.e., sales tax returns)
  • Experience with analytics platforms like Heap, FullStory, and Adobe
  • Working on data models with hands-on SQL experience to write queries and perform data analysis


Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.

Avalara offers more than 600 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents.

Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

Avalara is an Equal Opportunity Employer.  All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.