Principal UX Designer

User Experience Seattle, Washington Durham, North Carolina

Avalara needs a Principal level Product Designer to help design a scalable platform for our growing suite of global tax compliance products. Our customers range from small business marketplace sellers who are starting out in their garages to tax specialists in Fortune 500 corporations.

We're looking for someone who has demonstrated leadership in their ability to influence the direction of major initiatives, while advocating on behalf of the users. This leader will know how to balance the tactical and strategic with multiple stakeholders across the organization.

A Principal UX Designer at Avalara will have an obligation to lead by example across the PXG team. Mentorship and coaching those team members starting out in their career will be key to lifting the quality of the entire team's work.

Job Duties:

  • Establish new and/or improve existing workflows as necessary, including the full customer journey spanning discovery, purchase, onboarding, and on-going product usage

  • Manage multiple projects simultaneously across diverse product teams

  • Work with developer teams using agile sprints, participating in design reviews and retrospectives, and wrangling tickets in Jira

  • Work hand-in-hand with Product Management, Engineering, and UX Content while advocating for a user-centered design process

  • Contribute to the UX strategy of the organization

  • Facilitate brainstorming, Design Thinking, discovery, and virtual whiteboarding sessions

  • Inspire the PXG team with your design presentations and demonstrations of the impact of your work

  • Present and demo projects to senior management and company-wide audiences

  • Use and contribute to Avalara's product design system, Skylab


  • 10+ years of professional experience designing interfaces and online experiences

  • 5+ years of experience leading work as a senior user experience practitioner

  • Experience working for leading SaaS companies with a diverse customer base spanning small business owners, SMB, and enterprise

  • Demonstrated ability to set the design vision for complex enterprise-level systems

  • Experience working in a collaborative environment distributed across many countries

  • Proven ability to communicate verbally and visually effectively with Product Management, Senior Engineers, Software Architects, and Data Scientists

  • Designing within an existing or emerging design system (i.e. Material Design, VMWare Clarity, Salesforce Lightning Design)

  • Experience incorporating user research into the design process

  • Experience in information architecture design

  • Formalized mentorship for junior UX designers

  • Experience with Figma or comparable tools

  • Working knowledge of HTML5 and CSS3

  • Experience adhering to and advocating for Web Content Accessibility Guidelines (WCAG) 2 guidelines

  • You have a portfolio that includes: wireframes, interaction flows, and high-fidelity interface examples. Your thought process and the context of your contribution should be clear


Masters or higher degree in a User Experience related field such as (UX design, HCI, Interaction Design, or Graphic Design.) Or equivalent professional experience.

About Avalara

We're building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there's an accompanying unique and nuanced tax compliance calculation.

The logic behind calculating taxes — the rules, rates, and boundaries — is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day. Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds.

That's a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That's why we're growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Belgium, Brazil, Canada, India, and the U.K.

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, or any other factor protected by law.

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.