Tax Research Analyst

Compliance Remote, North Carolina Durham, North Carolina


Are you excited about tax research? Do you love technology? Are you apt at problem-solving and analyzing complex legal and compliance tax issues? Do you want to join a dynamic and supportive team in a collaborative work environment that will enhance professional skill development? This is your opportunity to join a highly productive team at a fast-growing Software as a Service (SaaS) company doing what you are passionate about.

Job Responsibilities:


  • Research VAT/GST law, reporting, and remittance requirements to keep our tax products in compliance with tax laws in all territories required.
  • Maintain existing taxability rules for assigned jurisdictions by monitoring tax law changes.
  • Recommend and contribute to research projects that expand existing content based on market/environmental/legislative changes
  • Monitor legislation, administrative decisions, and judicial decisions for changes in insurance taxes in assigned jurisdictional or topical areas
  • Based upon tax research, validate results of test transactions pre-production
  • Build productive working relationships with government taxing authorities and/or legislative research units to maximize the quality of our product
  • When opportunities to further automate and streamline processes exist, raise them to Manager and/or Sr Designer to enable prioritization and ticket creation for Engineering
  • Collaborate with content research, product management and engineering to implement our solutions
  • Qualifications (absolute must haves walking in the door)


  • A natural curiosity about technology and an interest in innovation and learning about new areas of transaction taxes
  • Relevant Bachelor's degree (i.e. Accounting, Finance, Law, Economics)
  • 2+ years' experience in VAT/GST/indirect tax, research, consulting, or audit and accounting experience
  • Excellent research skills, including a logical and creative approach to drilling down to specific data to surface information that is vital to the accuracy of the published content
  • Effective communication skills (verbal and written)
  • Ability to work in and support a team environment through collective team topics, load balancing, and sharing/receiving constructive feedback
  • Ability to multi-task, troubleshoot, and problem solve in a calm, analytical and methodical manner that also demonstrates a sense of urgency
  • Proactively participate in a dynamic and innovative tax environment by maintaining a high level of energy while being consistently dependable, efficient, and accurate
  • Demonstrated ability to manage time to achieve priority results
  • Ability to maintain organization and attention to detail
  • Analytic ability at a level sufficient to understand and resolve client requests and tax concerns
  • Ability to apply mathematical calculations, percentages, and general accounting rules
  • Ability to learn and adapt to different software applications and tools
  • Ability to work with large data sets in Excel
  • Demonstrated high standards of excellence in work product and professionalism
  • Preferred Qualifications


  • Experiences with VAT/GST and global indirect taxes
  • Familiarity with tax returns and/or government compliance
  • Familiarity with Atlassian Confluence and/or JIRA
  • Fluency in languages other than English are a plus
  • Demonstrable experience or qualifications in managing process optimization (e.g. Agile process) is a plus
  • A high comfort level with technical tools
  • Working Style:


  • Curiosity: Ability to develop and apply new solutions to solve problems; passion for applying new processes, tools and technology in a way that measurably improves business performance.
  • Urgency: Strong bias for action and the achievement of tangible results; set clear & lofty goals for the organization and pursues them with enthusiasm and energy; quickly sizes up multiple situations and complex problems and makes excellent, timely decisions.
  • Communications: Ability to communicate complex indirect tax concepts and processes in an effective manner to external and internal audiences with varying levels of tax domain knowledge. Must possess excellent global negotiation skills.
  • Analysis and Problem Solving: Deliver content curation solutions that have a positive organizational impact & sustainably influence future directions.
  • Adaptability: Demonstrated ability to navigate ambiguity and to balance short versus long-term demands and opportunities.
  • About Avalara

    Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.

    Avalara offers more than 600 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents.

    Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at www.avalara.com

    The perks of working at Avalara go beyond amazing physical spaces and a Tiki Bar. We're committed to continued progress in diversity and inclusion. As an employee at Avalara, you'll have the opportunity to join resource groups focused on diversity of thought, engage with your local or global community about topics that matter to you and the organization and receive continued education around inclusion and development. As Avalara grows, so do the voices within it. It's time to hear your voice.

    Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.