Senior Director - Global Strategic Partnerships R3834

Strategic Operations Brighton, United Kingdom Remote, United Kingdom

Avalara is revolutionizing a fundamental business process most people never even consider - sales tax compliance. We've set our sights on being part of every business transaction on the planet. How's that for a big idea? Come join the Orange Revolution!

The Senior Director, Global Strategic Partnerships is responsible for setting and leading our global strategy across our largest, hyper growth Ecommerce Partnership in EMEA.

This position will be responsible for the relationship with Avalara's largest partner in EMEA driving the innovation on new business models and execution of programs to meet and exceed our revenue objectives.

This role is a high impact role requiring collaboration across multiple functions within Avalara including Operations, Finance, Marketing, Product, Support, and Business Development across EMEA and the U.S.

This is a senior role that is responsible for our overall partner performance and strategy that plays an integral role in the success of the overall company.

Job Duties

  • Collaborating with cross functional teams to set the partner growth strategy identifying opportunities to optimize our services footprint and improve our partners' overall experience

  • Manage programs to maximize bookings and revenue across both new sales and services

  • Work directly with our Partner Operations and GRS teams to optimize our experience and support flows into the Partner's system and to provide ongoing enhancements to meet customer satisfaction requirements and introduce new product or process opportunities

  • Coordinate with our Finance, Product and Operations teams to develop and launch new services and relevant solutions

  • Work directly with our Marketing organization to develop channel marketing programs, training, webinars, etc.

  • Represent Avalara in various industry events, conferences and associations


  • 10+ years of experience managing Strategic Partnerships within the Ecommerce industry; global VAT experience strongly preferred

  • Experience in a deal environment as well as on operational role where people leadership (both direct and indirect) is/was required

  • Strong negotiating skills, diplomacy and project management capabilities. Adept with technology and methodologies.

  • Excellent judgement, mature thinker, and experience working and communicating with executives. Must have comfort level presenting to executives demonstrating intellectual curiosity

  • Team player, pro active and action-oriented. Anticipates needs, is assertive and highly accountable

  • Experience with building, developing and growing strategic partnerships that deliver long term revenue growth and customer/partner satisfaction

  • Energy and Enthusiasm with a willingness to travel

  • Bachelor's Degree with a technical or business focus required

About Avalara:

We're building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there's an accompanying unique and nuanced tax compliance calculation.

The logic behind calculating taxes — the rules, rates, and boundaries — is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.

Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That's a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone.

That's why we're growing fast.

Headquartered in Seattle, Avalara has offices across the U.S., Canada, South America, Europe, UK, and India

Equal Opportunities:

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, colour, creed, religion, age, gender, national orientation, disability, sexual orientation or any other factor protected by law.

Reasonable Accommodation:

Avalara is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process can follow this process outlined when applying for a position: Please provide your name and contact information to our recruitment team at recruitmentE[email protected]

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.