Technical Writer

Product & Engineering Boston, MA


We seek an energetic technologist who believes passionately in the power of strong technical writing.  We're interested in talking if you have the following traits:
- You consider product documentation to be part of the core product
- You consider your principal audience and craft your message accordingly
- You can understand, organize and communicate complex technical requirements
- You are detail oriented and well organized
- You have a keen eye for typos, copy/paste errors and conceptual inconsistencies
- Have excellent command of the english language

Job Responsibilities
  • Work closely with Product Management and Engineering to understand new features and enhancements of the AtScale Product. Most of the team is in the US-Pacific time zone.
  • Spot-verify new features and procedures with a local docker image
  • Author online documentation using reStructured text
  • Manage the documentation versioning with Git and GitHub
  • Occasionally, author knowledge-base articles or user-guides to compliment the core documentation
Required Technical Experience
  • Experience using Git and GitHub version control systems
  • Experience with basic Linux command line usage, specifically Bash shell
  • Experience with basic Windows command line usage
  • Experience with basic SQL
  • The basics of how to use Tableau, Excel, or other business-intelligence software for data visualization and exploration
  • Ability to understand, organize and articulate complex technical concepts

Bonus Technical Experience
  • Experience with reStructuredText (reST)
  • Experience working with OLAP cubes through and dimensional data modeling
  • Experience with the MDX query language
  • Experience documenting REST APIs