System Analyst - JIRA

Information Technology Fremont, California


Job Description:

  • Implement new projects in JIRA, including designing screen forms utilizing custom fields, custom screen and field configuration schemes, and customize workflows with conditions, validators, post-functions, and add-ons.
  • Responsible for setting up JIRA users/roles/permissions
  • Work with the Infra Team to smoothly install and migrate JIRA when needed
  • Responsible for evaluating and implementing Atlassian marketplace supported add-ons, new versions, and related software, such as Script Runner, Table Grid Editor, JExcel, etc.
  • Create and maintain reports and dashboards
  • Responsible for understanding the current processes, gathering requirements, investigating potential solutions, analyzing impacts, communicating with stakeholders, and implementing solutions.
  • Provide supports to various business users and work as a liaison between business users and HQ IT team in Taiwan



  • Bachelor’s Degree in Information Systems, Computer Science, or related degree
  • Minimum 2 years of experience as JIRA Administrator
  • Experience with JIRA installations, migrations and upgrades.
  • Ability to maintain and develop custom workflows in JIRA
  • Ability to write custom JQL, SQL, and JQuery
  • Understanding business operations, such as Order to AR, Purchase Order to AP