National Account Manager

Sales United States


Job Description Overview:

The National Account Manager will maintain positive working relationships with customers by implementing new products, marketing programs, problem solving and managing inventory flow. He/she will increase sales opportunities in specific US regions with existing customers as well as expand our business with new accounts. The National Account Manager is responsible for development, implementation and execution of programs to achieve these business goals. ASUS products will include but are not limited to Notebooks, Desktop, Tablets, smartwatches and Unlocked Phones. 

Essential Duties and Responsibilities:

  • Sales and Inventory Management:
    • Weekly Sales and Inventory report analysis
    • Provide recommendations to accounts and Product Management based on model performance
    • Arranges and coordinates schedules and appointments for account executive
  • Coordinates and arranges weekly/bi-weekly/ and monthly scheduled meetings with each account.
    • Take the lead on the call when management is not available.
    • Take notes and create action items from meeting to be completed in 48 hours.
  • Assist in setting up new items at account via the accounts preferred format
  • Training and Trade Show Events:
    • Coordinate with marketing the needed materials for the event
    • Project manage from start to finish
    • Ability to present to large groups on Asus products
  • Competitive Analysis: Track promotions of competition at selected accounts. Ask detailed questions to account to better understand competitions performance
  • Market Analysis: Read NPD monthly reporting to understand the market and help provide recommendations to accounts based on market data
  • Work with ASUS partners: Intel, Microsoft, NVidia to create win-win opportunities
  • Customer Service - Escalate customer service issue and create a closed loop to satisfy end consumer and retailer
  • Actively utilize to track account activity and performance.
  • Work with Marketing to create marketing solutions to support accounts. Closely manage marketing timelines set by accounts. Drive each account to place ASUS products in ad - ensuring they have the proper messaging and images.
  • Work with product management team to secure shelf placement and marketing support within the ROI guidelines controlled by the product management team
  • Forecast Management:
    • Input forecast to Product Management team.
    • Track delivery schedule to meet forecast request.
    • Communicate to account any deviations from forecast.
    • Request POs based on forecast.
  • Perform other duties as assigned*


Required Knowledge, Years of Education, Work Experience, Skill Sets, and/or Certification:

  • Bachelor's degree (B.A./B.S.) in related field or equivalent – preferred College GPA above 3.0
  • Minimum of 5 years of retail account management or retail buying experience in the CE industry
  • Intermediate experience with Word, Excel, and PowerPoint
  • Ability to multi-task and manage work flow priorities
  • Confidence to speak in front of large groups or senior management
  • Focused on taking initiative to solve problems and create positive results
  • Strong communication skills via email, phone, and face to face within ASUS and external partners
  • Travel is up to 50% domestic
  • Proficient in English

Preferred Qualifications

  • National Retailers- Best Buy, Walmart, Staples, Office Depot, Costco, Sam’s Club