Inside Sales Assistant

Sales Fremont, California


The Inside Sales Assistant responsibilities include generating reports, analyzing data, processing orders, and monitoring inventory. To be successful in the position, the ideal candidate must work effectively in a high volume, fast-paced environment. You need to be a fast learner and highly resourceful at getting the job done.

Essential Duties and Responsibilities:

  • Responding to inquiries from customers for order status and product availability
  • Processing purchase orders
  • Working with Warehouse/Accounting department to help keep accounts receivable current
  • Generating and preparing weekly reports to Sales, Account managers and customers
  • Communicating with customers and account manager routinely
  • Assisting with product promotional activities, monitoring account inventories and sales numbers
  • Monitoring shipment schedule to ensure timely delivery
  • Working collaboratively with Sales, product managers, forwarders, and customers for shipments delivering to customers
  • Working with the Logistics department to ensure orders ship out/invoice on time and able to follow up on returning products

Required Qualifications:

Years of Education

  • Bachelor's Degree (preferably in Business)

Knowledge and Skills

  • Excellent organizational skills and attention to detail
  • Good Communication and negotiation skills
  • Strong Excel skills especially with Vlook Up and Pivot Table functions
  • Multi-tasking, being able to shift priorities
Preferred Qualifications:
  • Experience in administration ideally in material control, order management or sales support
  • Mandarin or Spanish speaking

Working Conditions:

  • Office Only: Typically works in an office environment