Asplundh Careers

Description

Credit and Termination Field Technician

Essential Functions and Responsibilities:

• Demonstrates safe, high quality work practice while working as part of a team.
• Complete assigned tasks established within time frames under the direction of the Field Supervisor or Project Manager.
• Provide outstanding customer service by responding promptly and respectfully to internal and external customer needs.
• Deliver all work in an organized, timely manner following company and regulatory standards.
• Identify and report hazardous working conditions to management.
• Adhere to PUC Chapter 56 regulations and company safety polices.
• Preparation and delivery of 72 hour and 48-hour notices of intent to terminate water service for non-payment.
• Perform water service termination and restorations as required.
• Install theft deterrent devices at terminated services.
• Verify and update account information before restoration of service.
• Respond to emergency restorations as required
• Prioritize tasks effectively and work accordingly to assigned schedules.
• Performs other duties as assigned
• Adheres to all company policies and procedures
• Follow all company polices, OHSA standards and mandatory safety practices.

Experience, Requirements and Abilities:

• High School Diploma or equivalent preferred.
• Experience working with or around electric, water or gas meters.
• Previous meter reading or related field experience a plus.
• Comfortable using handheld technology (Mobile Phones, Tablets).
• Interest in construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry and Telecommunications.
• Strong direction skills with the ability to read and navigate maps.
• Physical Ability to lift and carry up to 20 lbs., and walk at a steady pace throughout the work day.
• Valid Driver's License: Must have a clean Driving Record, free of any moving violations within the last five years and without any suspensions (for any reason); minimal non-moving violations (less than three within the last five years).
• Self-motivated with ability to work with little supervision.
• Strong verbal and written communication skills.
• Excellent organizational skills and ability to multi-task.
• Must be willing to work outdoors in all weather conditions applicable
• Professional interaction with both customers and field representatives in a proactive respectful manner.

Physical Requirements:

Individuals must be able to perform the essential functions of the position with or without reasonable accommodation.  Individuals with a disability who desire reasonable accommodation should contact the Corporate EEO Officer at 1-800-248-8733.

An Equal Opportunity Employer, including disabled and vets.