Live Broadcast Crew Scheduling Manager (Project Based)
Description
Only candidates currently living in the San Francisco Bay Area will be considered for this role. Local candidates only, as relocation is not available.
About Us:
We are looking for:
This position is part of our Flex Workforce.
As a Flex team member, you’ll work on a project-to-project basis, supporting a variety of leading media and technology clients. Flex roles are ongoing and dynamic—work may vary in cadence, length, and scope depending on client needs. This setup offers flexibility, exposure to top-tier companies, and the chance to grow your skills across multiple exciting assignments.
Responsibilities:
Resource Planning & Scheduling
- Own the scheduling of crew and support staff for live broadcasts and control center operations.
- Maintain and update the master scheduling matrix, including availability, bookings, backfills, and shift coverage.
- Forecast resource needs based on production calendars, show scopes, and operational timelines.
- Coordinate with Supervisors and Leads to confirm assignments and approve schedule changes.
- Manage last-minute coverage requests and escalations with urgency and clarity.
Communication & Coordination
- Serve as the primary contact for scheduling-related inquiries across teams.
- Communicate show assignments, call times, and expectations to crew clearly and promptly.
- Ensure all scheduled personnel are properly briefed and prepared prior to on-site or remote shifts.
- Collaborate with production, transmission, and operations partners to align staffing with workflow requirements.
- Input and maintain accurate data in scheduling tools and internal platforms (e.g., Airtable, Monday.com, Slack).
- Track shift coverage, availability, and crew utilization.
- Contribute staffing details to run-of-shows, event trackers, calendars, and dashboards.
- Support post-event documentation by sharing resource insights and key learnings.
- Attend pre-production and planning meetings to capture staffing requirements.
- Coordinate smooth shift handoffs between operators, crews, and control center teams.
- Monitor event schedules in real time and support adjustments as needed.
- Assist in incident response workflows when staffing or coverage issues arise.
- Identify scheduling bottlenecks and recommend process optimizations.
- Help develop and maintain documentation, runbooks, and standard operating procedures (SOPs).
- Collaborate with leadership to improve forecasting, utilization, and communication strategies.
Required Qualifications & Experience:
- MUST HAVE experience working in a live broadcast environment (control room, production truck, broadcast operations, or live streaming television events).
- 2 to 4 years of experience scheduling or coordinating crews for live broadcast events.
- Strong organizational and time management skills with the ability to manage multiple schedules simultaneously.
- Excellent written and verbal communication skills across teams and stakeholders.
- Experience using scheduling or project management tools (Airtable, Monday.com, Smartsheet, Slack).
- Ability to make decisions and solve problems in real time under pressure.
- Close attention to detail and commitment to accuracy.
- Ability to work flexible hours, including evenings, weekends, and holidays based on live event schedules.
Preferred Qualifications & Experience:
- Experience scheduling broadcast technical operators or specific control room roles (TD, A1, shader, playback, utility, LCC operators).
- Familiarity with live broadcast or control room workflows. Experience with live streaming television environments is a plus.
- Experience supporting shift-based broadcast operations or handling real-time staffing escalations.
- Experience in maintaining scheduling documentation, runbooks, or SOPs.