Revenue Operations Support Specialist

310-Operations London, United Kingdom


Description

Who are we –

Aryaka is the global leader in fully managed SD-WAN and SASE services.  Delivered as-a-service for a variety of modern deployments, we make it easy for enterprises to consume network and network security solutions. Aryaka uniquely combines innovative SD-WAN and security technology with a global network and a managed service approach to offer the industry’s best customer and application experience. Coupled with being recognized for the 2nd year in a row by Gartner’s “Voice of the Customer and listed on the “Inc. 5000 America’s Fastest-Growing Private Companies” our clients include hundreds of global enterprises, including several from the esteemed Fortune 100.  We have strong partnerships with companies that include Palo Alto Networks, Check Point Software Technologies, as examples, and we are backed by incredible investors that include Goldman Sachs, Third Point Ventures, and others.  We are actively seeking top talent to join our growing team.  Are you ready? 

Why Aryaka –

We have won “Great Places to Work” World-Wide for 2 consecutive years because we have an amazing company culture that is inviting, collaborative, supportive, and inclusive to our employees.  We encourage our employees to expand their knowledge base and provide the tools to help them get there.  We are always innovating and looking at ways to improve and expand, and we listen to our employees and their ideas.  We have an amazing group of very respected “Thought Leaders” who are always open to mentoring.  We consider ourselves great Corporate Citizens which we show through our “Women In Technology” Program and “AryakaCares” Program as well as others. As Aryakans, we are 100% dedicated to being an equal opportunity employer and supporter of Diversity, Inclusion, and Belonging. All candidates from all backgrounds, ethnicities, genders, and gender identity are strongly encouraged to apply. Aryaka considers the “whole person” without regard to race, color, religion, sex, national origin, physical or mental disability, or veteran status. 

 You will have - 

  • A desire to learn
  • Strong communication and interpersonal skills
  • The ability to think critically and solve problems as they arise
  • Excellent task management skills and ability to prioritise and juggle multiple requests
  • Strong attention to detail and a passion for data quality & data hygiene 
  • Familiarity with a quote to cash process in a services (or software) company
  • A degree and at least 3 years of experience of working in a global organization in a sales environment

 Good for you to have –

  • Experience with a software or services company
  • Experience in supporting a geographically dispersed Regional Sales team

 You will definitely possess these technical skills –

  • Salesforce and Salesforce CPQ
  • Excel, PowerPoint and Data Management

 Bird’s eye view of your role –

You will be an integral part of the EMEA team and the Revenue Operations team. You will work cross-functionally with our sales, finance, legal, customer success and support teams to drive revenue for the business.  You will become the EMEA SME on the quote to cash process and work with the EMEA team to guide and support them in their day to day selling activities.  There will also be a project component to the role, and you will be engaged in initiatives to drive process improvements and improve data quality.  

 What will you bring – 

  • Enthusiasm
  • Fun
  • Attention to Detail
  • Drive for Process Improvement
  • Passion for Data Quality

  

 What are your performance objectives –

  • Strive for 100% accuracy in quoting, processing and provisioning of customer orders
  • Identify areas for process and data quality improvement and help drive necessary changes
  • Identify gaps in knowledge / training needs for EMEA team members and work with the wider Rev Ops team to address and help make the team more self sufficient

 How will your lofty goals be translated into specific actions / short term goals –

  • Build strong relationships with EMEA and cross functional support teams
  • Understand our products well enough to be able to input to commercial conversations with the selling and support teams
  • Become the resident expert in our quote to cash process and our Salesforce instance

 What’s in it for you? (EVP – Employee Value Proposition) –

Bring your experience to a business that is growing and become an integral part in our success, while growing your career.  As we grow, so will you!  We believe in upward mobility and visibility into adjacent roles for career advancement opportunities. 

Aryaka Networks, Inc. is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state, or local law.

Third Party Agency Notice:  Aryaka does not accept unsolicited resumes from 3rd party agencies.  Should any agency send a resume to any employee within Aryaka without explicit invitation, the resume will be considered a gift and no fee will be paid.  All agencies must have a signed contract from Talent Acquisition management prior to any engagement.