Field Service Representative - Edmonton
Description
ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.
ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.
Required immediately, in Edmonton, AB, we are seeking a Field Service Technician to join our team.
ARxIUM Inc. is proud to offer successful candidates
- Competitive salary
- Medical/Dental/Vision benefits or Health Spending Account
- Company paid Life/ADD insurance
- RRSP/DPSP
- Educational assistance
- Flexible work schedule
- Generous paid time off
- Employee referral program
Essential Functions:
- Focus on customer needs and satisfaction by troubleshooting, installation, validation, maintenance, and service repair needs on pharmacy automated equipment.
- Perform all software and hardware preventive and corrective maintenance.
- Responsible for timely and accurate completion of all paperwork and reports. This includes ticket updates and closures, expenses, timesheets and other administrative requirements.
- May assist and/or train less experienced Field Technicians as needed.
Desired Skills and Experience:
- Diploma or degree in a technical field including, but not limited to: mechanical, electrical, computer, biomedical.
- 3+ years of direct field service (or equivalent) experience troubleshooting and repairing computerized electro-mechanical systems.
- 3+ years of experience working in a service capacity with direct customer interaction.
- Ability to troubleshoot electrical systems and to read wiring schematics.
- Ability to use a multi-meter in troubleshooting electrical systems.
- Experience troubleshooting and repairing computerized electro-mechanical systems and robotic and/or automated systems.
- Working outside normal business hours may be required to service products.
- Travel required as needed
Take a look at your potential career with ARxIUM and apply today.
WE would love to meet you!