Product Consultant / Trainer

Production/Fulfilment Remote, United States Milwaukee, Wisconsin


Product Consultant / Trainer

As a Product Consultant and Trainer, you will be involved with ARI’s award-winning eCatalog authoring software and viewer solutions. Work with customers post-sales to evaluate and plan converting their data to work with ARI PartSmart Connect solutions. You will also provide hands-on in-depth training for ARI’s Data Manager software, and implementation training for implementing ARI’s PartSmart viewers on customer’s websites.

Here’s more of what you’ll get to do: 

  • Work with customers to understand their product data. Research and document a plan for converting their data to work with ARI’s systems. Conversions are implemented by our Data Publications Development team based on the documented plan.
  • Provide multi-day on-site or remote training to end customers for ARI’s data publishing toolset
  • Provide remote training and technical assistance for ARI’s data viewer tools.
  • Work with data publishing engineers to provide pre-sales work estimates for data conversion work based on sample datasets.
  • Coordinate work with sales, project managers and other publishing team members
  • Maintain job schedules and avoid scheduling conflicts by working with project team to set and meet customer expectations.
  • Contribute to processes and results evaluation to drive continuous improvement
  • Other responsibilities as assigned.
  • This job may require up to 10% travel to deliver on-site training.

You’ll thrive in this role if you have:

  • 2+ years of software training experience.
  • 2+ years of software development, preferably in data transformation or management roles
  • Bachelor's degree, preferably in a technical field or equivalent practical experience
  • Ability to interact with technical and non-technical teams
  • Knowledge of and experience manipulating data.
  • Understanding of web technologies (e.g., HTML, CSS, JavaScript, HTTP)
  • Understanding of SQL in one or more programming languages (e.g., C#, .NET)
  • Ability to listen and gather information from customers to develop solutions.
  • Self-Motivated and able to work independently
  • High capacity to learn new skills and technologies and adapt to changing conditions.
  • Ability to work inter-departmentally to accomplish objectives.
  • Ability to work with and support others in a team environment

Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply!

About our ARI brand:

ARI Network Services, Inc. (“ARI”) offers an award-winning suite of SaaS, software tools, and marketing services to help dealers, equipment manufacturers and distributors in selected vertical markets Sell More Stuff!TM – online and in-store.  Our innovative products are powered by a proprietary data repository of enriched original equipment and aftermarket electronic content spanning more than 17 million active part and accessory SKUs and 750,000 equipment models.  Business is complicated, but we believe our customers’ technology tools don’t have to be.  We remove the complexity of selling and servicing new and used vehicle inventory, parts, garments and accessories (PG&A) for customers in the automotive, tire and wheel, powersports, outdoor power equipment, marine, home medical equipment, recreational vehicles, and appliance industries.  More than 23,000 dealers, 195 distributors, and 3,360 OEM brands worldwide leverage our web and eCatalog platforms to Sell More Stuff! TM. 

About LeadVenture:

LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more.

Our family of brands includes Dealer Spike, ARI Network Services, Inc. (ARI), Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Auction123, Powersports Support, Level 5 Advertising, PSM Marketing, Monroney Labels and Interact RV. Each one is an industry leader in driving consumer engagement and maximizing lead generation for dealers. Our investors include the private equity firms True Wind Capital and TA Associates.

LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.