Associate Director, Quality Management Systems
Description
Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA® (tenapanor) and XPHOZAH® (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL® (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been approved in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada.
This position is hybrid-based requiring 2-3 days onsite in our Waltham, MA office.
- Serve as the Process Owner for Change Control and Quality Event/CAPA, leading cross-functional teams to manage QMS processes and ensure all procedures remain compliant with regulatory requirements, quality standards, and strategic business goals
- Responsible for continuous improvement of Change Control, Quality Event and CAPA Processes
- Ensure processes are scalable to support commercial products and new R&D projects, including improving processes to support increased production, new markets and new projects
- Lead Change Control impact assessments in partnership with Tech Ops, Supply Chain, Regulatory, and QA to evaluate implications and ensure all actions are completed according to the approved Change Plan
- Lead and manage Change Control, Quality Event and CAPA Boards
- Ensure Change Plans are executed with objective evidence by overseeing that all changes are documented, risk-assessed, approved, and closed in a controlled and timely manner
- Ensure Quality Events/CAPAs are documented with detailed investigation analysis/ assessment, root cause analysis, interim corrective actions and preventative action and effectiveness checks
- Gather and report Change Control, Quality Event and CAPA Metrics on a monthly and quarterly basis. Reporting at various boards, governance meetings and Management Review
- Develop, implement, and maintain Change Control, Quality Event and CAPA Training programs, including educating the business on best practice, regulatory requirements and process
- Lead and support Internal Audits as SME for process and back-room documentation needs
- Serve as the Veeva Subject Matter Expert by leading system upgrades and improvements in collaboration with vendors and business users to enhance process efficiency
- Act as the Subject Matter Expert in Veeva and lead/support system improvements by leading system upgrade and changes to Veeva by partnering with the vendor and business users to enhance process efficiency
- Drive inspection readiness by leading mock inspections, storyboards, and training while supporting on-site and remote regulatory audits through front- and back-room roles, including SME, scribe, and co-host
- Manage and coach direct and indirect reports along with consultants or contractors
- Bachelor’s degree in science or related field with 8 - 10+ years of GxP Quality experience in life sciences industry or equivalent experience
- 5+ years of Hands-on experience in hosting internal/external audits and regulatory inspections
- Demonstrated experience in managing pharmaceutical quality systems such as Management Review/Governance, Deviation/Investigation, CAPA, and Quality Metrics reporting
- Experienced in Veeva System or other Quality Management Systems
- Demonstrated ability to solve problems, troubleshoot and organize priorities
- Must have excellent attention to detail
- Excellent communication and time management skills
- Good presentation, verbal and written communication skills
- Ability to manage projects and lead cross functional teams in a fast-paced environment
- Demonstrated experience in leading, managing and improving pharmaceutical quality systems
- Strong leadership, technical management, problem solving and project management skills
- Ability to quickly understand issues, needs and articulate potential solutions in fast paced environment
- Ability to travel as needed (15-20%)