Director, Field Access Management
Description
Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA® (tenapanor) and XPHOZAH® (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL® (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been submitted in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada.
Overview
In this Field Access Management leadership role you will have a unique opportunity to grow and lead a Field Access Management department and deliver upon and evolve an industry-leading patient experience for patients in the GI and Nephrology spaces. The Director, Field Access Management will leverage his/her reimbursement and access expertise and demonstrated leadership experience to lead the Field Access Management team in identifying, understanding, and addressing challenges impacting patients’ access to Ardelyx’s products as prescribed by the HCP. This role will forge key partnerships and work collaboratively with cross-functional leadership teams including Field Sales, Market Access, Commercial Analytics, Marketing, and others. The Director, Field Access Management will be a member of the Patient Services Leadership team and will report to the Executive Director, Patient Services.
In this Field Access Management leadership role you will have a unique opportunity to grow and lead a Field Access Management department and deliver upon and evolve an industry-leading patient experience for patients in the GI and Nephrology spaces. The Director, Field Access Management will leverage his/her reimbursement and access expertise and demonstrated leadership experience to lead the Field Access Management team in identifying, understanding, and addressing challenges impacting patients’ access to Ardelyx’s products as prescribed by the HCP. This role will forge key partnerships and work collaboratively with cross-functional leadership teams including Field Sales, Market Access, Commercial Analytics, Marketing, and others. The Director, Field Access Management will be a member of the Patient Services Leadership team and will report to the Executive Director, Patient Services.
Responsibilities
- Recruit, hire, train and manage a leadership team of Field Access Managers to support HCP staff on insurance coverage and reimbursement policies for current and potential new products
- Create a high-performance team driven by common values of trust, respect and commitment in winning the right way (culture of compliance)
- Establish a strong vision and clear objectives for the Field Access Management department that aligns with Ardelyx’s values
- Conduct performance evaluations, mentor, develop and lead a diverse and talented leadership team who are competent and skilled in the healthcare marketplace and in access and reimbursement
- Collaborate with Field Sales, Market Access, and Patient Support Services leadership to proactively identify, prioritize and address patient access trends
- Provide strategic direction to Field Access Management leaders
- Ensure adherence to all corporate and industry policies, following training provided by Ardelyx's Commercial, Legal, Regulatory, and Compliance. Implement quality assurance processes to uphold high service delivery standards
- Achieve annual key objectives and demonstrate accountability for execution, driving results and performance
- Monitor and assess program effectiveness, implementing data-driven improvements as necessary to enhance outcomes
- Ensure adherence to all corporate and industry policies, following training provided by Ironwood's Commercial, Legal, Regulatory, and Compliance. Implement quality assurance processes to uphold high service delivery standards.
- Optimize resource allocation to maximize the impact and efficiency of field access support
- Manage program analytics and metrics via dashboards/reports to maintain program transparency, identify trends, measure program success, and support strategic decision-making for the Field Access Management functions
Qualifications & Experience
- Bachelor’s degree with 10-12 years of commercial experience in the pharmaceutical or biotech industry or 12+ years of total healthcare experience, including field access and reimbursement. Other experience that will be considered market access, payer marketing, patient support programs, clinical and/or sales experience
- 5+ years leadership experience demonstrating ability to build and sustain compliant, high performing teams
- Experience in recruiting and hiring high-performing teams required
- Experience leading a field access team preferred
- Leadership product launch experience required
- Excellent understanding of prescription patient journey, drug coverage/benefit design, and reimbursement process
- Demonstrated strength in strategic planning and tactical plan development and execution
- Attention to detail, self-motivated with a sense of urgency
- Creative problem solver
- Demonstrated leadership and leading high-performance teams; can persuade and influence others; manage conflict appropriately
- Individuals must demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace
- Excellent written and verbal communication skills
- Ability to travel up to 40% of the time as needed
Work Environment:
- Remote with regular travel to Ardelyx corporate offices.
As a member of the Ardelyx team, you will play a key role in developing and bringing to market first-in-class medicines to better the lives of underserved patients. It’s the patients in need that motivate and inspire us to be relentless and work hard every day. They push us to maintain a clear focus on scientific and clinical integrity with a commitment to medical innovation so that we can deliver exceptional medicines. We are different for good.
The anticipated annualized base pay range for this full-time position is $198,000 - $242,000. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers. Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements.
Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays.
Ardelyx is an equal opportunity employer.