Small Format Print Production Operator
Description
ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a strong focus on the architectural, engineering, and construction industries. We support thousands of customer locations nationwide, operate 170 service centers worldwide, and offer secure cloud-based document storage. Learn more at www.e-arc.com.
Who We’re Looking For
We are seeking a Print Production Operator to process orders, communicate with customers, operate small-format color and black & white printers, and run finishing and bindery equipment. This role directly supports ARC’s mission: To deliver our customers' time‑critical information whenever they want it, wherever they want it, in whatever form they want it.
Mandatory Experience
Candidates must have hands‑on experience with:
- Xerox Versant 4100 digital high‑speed color and black & white printer
- Xerox Nuvera 144 digital high‑speed black & white printer
- Xerox D110 digital high‑speed black & white printer
- Heavy Duty Champion Paper Cutter
- Horizon Folding and Creaser Machines
- Strong knowledge of various paper stocks
- Laminating equipment
- Custom tab creation
- Finishing bindery (Coil, Wire‑O, GBC, screw posting, etc.)
- Shrink‑wrapping machine
- Software applications: Adobe, Fiery Command Station (v7.10.209), Photoshop, Xerox FreeFlow MakeReady (v9.0.25)
In This Role, You Will
- Communicate effectively with customers and co‑workers
- Receive, process, and prioritize orders based on customer needs, workload, and machine capabilities
- Estimate job completion times and notify the Production Manager of any unmet requests
- Process PDF files received via FTP, email, delivery, or walk‑in
- Scan hard‑copy documents following standard operating procedures
- Operate copier and bindery equipment
- Work overtime when necessary (overtime is a condition of employment)
- Prepare packages for shipment (UPS, FedEx, Airborne, couriers)
- Maintain productivity standards with consistent accuracy and efficiency
- Demonstrate thorough knowledge of duplicating materials and equipment
- Maintain strong attention to detail
- Follow processes and procedures accurately
- Communicate job‑related information clearly and concisely
- Perform other duties as assigned
Work Hours
Monday–Friday, 8:00 AM – 5:00 PM
Requirements
- High School Diploma or GED
- Prior reprographics or printing experience
- Customer service experience
- Strong sense of urgency and responsiveness
- High‑level working knowledge of:
- Windows, Word, Excel, Outlook
- Adobe software
- Heavy‑duty paper cutters
What We Offer
- Comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan with company match
- A culture that genuinely cares for its employees