Description

Position Summary

Supports and understands FM/MPS‑specific solutions by providing high‑quality service through exemplary onsite customer service and accurate task execution. Consistently exceeds client expectations by demonstrating a “Whatever It Takes” attitude while delivering the highest‑quality solutions.

Essential Functions and Responsibilities

• Mail Processing — Collect, sort, and distribute mail received via USPS, FedEx, UPS, and other carriers.
• Staff Requests — Prioritize and complete work requested by staff.
• Reprographics Tasks — Perform hole punching, laminating, binding, and folding.
• Machine Maintenance — Conduct general maintenance of reprographics equipment.
• Supply Management — Maintain and control supplies for all copiers and printers.
• Wide‑Format Printing 
• Small‑Format Printing 
• Scanning 
• Finishing Tasks — Binding, collating, and related tasks.
• Space Allocation Support — Assist with collecting data for space planning.
• Reception Coverage — Provide coverage during PTO and lunch breaks.
• Perform other duties as assigned.

Education and Experience

• High school diploma required.
• 1–3 years of experience in a print room or related environment.
• 1–3 years of onsite administrative customer service experience.
• Strong professional written and verbal communication skills, with interpersonal skills that support positive outcomes.
• Proficient problem‑solving and conflict‑resolution skills.
• Proficiency with Adobe and Microsoft Office (Word, Excel, Outlook, PowerPoint).

What We Offer

• Excellent company support and resources.
• A strong company reputation backed by consistent 5‑star customer reviews.
• Competitive compensation.
• Comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan with company matching.
• A management team committed to your success.
• A culture that genuinely cares for our employees.
• An excellent opportunity to grow within the largest commercial digital printing company in the country.

Cultural Fit

We are one team, one company. We are proud of our outstanding culture, and maintaining it is essential to us. The right candidate thrives in a collaborative team environment.

Recruitment Agencies

ARC does not accept unsolicited agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.