Description

We are currently seeking candidates for a General Manager role who will direct their division to succeed in quality and service by hiring, training, and managing team members, maintaining the facility's readiness and ability to provide top customer service, technology, and delivering a quality product by performing the following duties: 

• Hire, train, and evaluate personnel
• Maintain personnel and equipment readiness to deliver a quality product. 
• Maintain a high level of branch organization at all times.
• Respond to clients in a professional and ethical business manner.
• Effectively promote ARC products and services
• Assist with quoting equipment, supplies, and services 
• Fiscal and operational responsibility for daily branch operations.
• Manage branch activities within agreed budgets and timescales
• Plan and direct production activities and establish production priorities
• Maintain appropriate inventory controls
• Work effectively with internal and external customers.
• Manage cash sales reporting and submissions
• Manage the branch within company policies and standards.
• Develop tools to accurately track errors and deadline compliance.
• Review service, supply service, rental, and warranty agreements to maintain maximum profit efficiency
• QC outgoing orders. Monitor orders-in, operators, quality control, final check, and orders-out.
• Monitor equipment and supplies.
• Submit all branch reporting on time.
• Maintain a professional, quality work environment at all times.
• Troubleshoot and resolve problematic orders and customer complaints.

SKILLS & QUALIFICATIONS

• Experience managing production using equipment, processes, and procedures in multiple locations
• Ability to assess/troubleshoot customer orders and associated issues
• Excellent customer service and employee management skills
• Strong competency with Word, Excel, PowerPoint, and other proprietary software
• Ability to multi-task while maintaining quality and accuracy. 
• Friendly personality and good attitude
• Flexibility to work overtime when needed
• Strong comprehension of small format, large format, and color production equipment is highly desired

 WE ARE OFFERING

• Excellent company support and resources
• Excellent 30-year company reputation because we consistently receive 5-star customer reviews
• Company stability since we are publicly traded on the NYSE
• Comprehensive Employee benefits that include full medical, dental, vision, and life insurance as well as a 401-K Plan with company-matching
• Employee Stock Purchase Plan gives you 15% money by allowing you to buy ARC stock on the NYSE at 15% BELOW street value
• A management team that supports you and wants to see you be successful
• A culture of caring for our employees

 ARC Document Solutions, Inc. provides technology and services to businesses of all types, with a focus on the architectural, engineering and construction industry.  ARC provides its solutions at thousands of customer locations nationwide, in our 170 worldwide service centers, and offering secure document storage in the cloud. We are looking for our next team member to help us continue to develop, invent, grow and succeed.  Together is more than a word at ARC. It’s our secret weapon. Visit our web site at www.e-arc.com.

To all recruitment agencies: 
ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.


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