Print Production Supervisor - Riot Color

Print Production - Color Format San Jose, California


Description

ARC Document Solutions (www.e-arc.com)  is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands.

We are searching for Print Production Supervisor to manage our Riot Department.
Riot Creative Imaging (www.riotcolor.com), our specialized visual color graphics division, excels in transforming spaces through immersive environmental graphics and sustainable printing solutions.  As a certified minority-owned company operating since 1990, ARC is proud of its heritage and unwavering commitment to quality and innovation.
 
Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare,  and technology. Our in-house software development group, comprising 150 engineers based in India, drives innovation and ensures we stay ahead in providing cutting-edge solutions. Through the integration of over 170 top digital printing companies in the USA, we've built a robust and resilient organization that values excellence and responsiveness.

Work Hours: 8:00 AM - 5:00 PM

Summary:
The Print Production Supervisor is responsible for the production team and the day-to-day operations in Riot’s large-format department. This is a hands-on role and will require expert knowledge of large-format equipment – including techniques for the pre-press, printing, cutting, finishing, stitching, and installation. The supervisory role is to ensure overall customer satisfaction, quality, and top-notch service on time.  The goal of the Print Production Supervisor is to ensure that team members provide, and customers receive, the best service possible.
 
  • The Print Production Supervisor ensures that Riot produces and installs high-end color graphics for some of the world's best-known brands.
  • Continues the process of bringing designs to life in exceptional ways, using a wide spectrum of materials to produce high-quality imagery that creates emotion and inspires action.
  • Continue to amaze customers by transforming their visions into reality.
Routine, Primary Tasks:
  • Scheduling jobs
  • Controlling workflows
  • Making sure deadlines are met on time
  • Overseeing and organizing print projects
  • Ordering products and materials
  • Making sure that the department is properly stocked
  • During slow periods make sure that unnecessary inventory is reduced or sold to other service centers
  • Reviewing work orders to ensure that all codes are added, before going to Billing
  • Keeping abreast of the latest trends to support our high-end color graphics
  • Training team members
  • Holding daily huddles
  • Keeping the department well organized
  • To ensure a smooth start to the week without any backlog, schedule weekend work when necessary
Who is a good fit for the role?
  • A good fit for this position is someone who is a talented, detail-oriented, and motivated individual who genuinely cares about what they do.
  • One who sets an example for the rest of the team.
  • One who has a good sense of humor, a resourceful mindset, and the ability to multitask.
  • Someone who is well organized and can help their team members meet crucial deadlines.
  • A leader who uses exemplary project management skills to execute the finely tuned production of sophisticated environments.
  • Available during weekends if necessary.
 
These are the exciting projects the Print Production Supervisor gets to do:
  • Supervise and lead the day-to-day activities of a small production team
  • Offer realistic and creative ideas for our clients and our internal needs.
  • Show a solid working knowledge of large-format printing and finishing processes and materials.
  • Establish a consultative approach when working with the team members
  • Hands-on experience with great communication skills
  • Proactive self-starter with a Great Attitude and Work Ethic
  • Facilitate efficient, quick changeover from job to job
  • Operate in an efficient, process-oriented manner to save costs for the client and the company
  • Perform proofing and quality control checks on each job produced
  • Process, comprehend, and follow detailed written and verbal instructions
  • The ability to vinyl wrap (install) small in-house projects
  • Zund (router/cutter) file setup and operational knowledge
Requirements for the Supervisor’s role:
  • At minimum (2) years’ experience in a supervisory role in large-format production
  • High School graduate or equivalent 
  • Knowledgeable in the movement of materials through the manufacturing process
  • Background in Onyx or Caldera RIP software
  • Adobe Suite software knowledge is required
  • Must be able to use and read a standard tape measure
  • Exceptional math skills & creative problem-solving
  • Report to work as scheduled to support business operations
  • Ability to hand-cut material with a cutting blade and ruler
  • Occasional late-night and/or weekend work

Pay range:  $28.00 to $35.00 per hour, depending on experience.
Benefits offered:
ARC | Riot offers comprehensive health benefits:  Medical, Dental, Vision, 401(k) with a match, Company-Paid Life Insurance, and an array of voluntary benefits which include STD, LTD, Voluntary Life, PTO, PEDs, employee Recognition Programs, Spot Awards, and more!  
Reasonable accommodation:
If you require reasonable accommodation for any part of your job submit your request to [email protected] and use the words “Accommodation Request” in your subject line.

We are an Equal Employment Opportunity (“EEO”) Employer:    
It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.  This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.


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To all recruitment agencies: 
ARC does not accept unsolicited agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes.