Health Coach - Onsite

Whole Health Coach Columbus, OH


Description

Health Coach - Onsite

 

Position Summary:

The Whole Health Coach is an integrated member of the clinical care team and works collaboratively with diverse patient populations to engage them in their health and well-being. The coach co-creates individualized action plans with each patient to support them in achieving their personal health goals. They are responsible for facilitating the end-to-end process of coaching for both individuals and groups, in-person, and/or over the phone.

 

Position Qualifications/Essential Functions:

Individual Health Coaching

  • Provide tailored one-on-one 30-minute health coaching sessions to individuals around their stated health goals, both in-person and telephonically/virtually.

  • Co-create action plans and SMART goals to meet the patient’s stated health goals. Monitor the patient’s progress related to their established goals and provide accountability.

  • Support patient’s in completing goals within established coaching term

  • Understand the patient's health conditions related to the coaching engagement, leveraging expertise from the clinical care team as needed.

  • Provide patients with community resources or information about their employee benefit plan as needed.

  • Maintain accurate and up-to-date documentation of all patient encounters in EMR.

  • Outreach calls, including follow-up on patient engagement.

Outreach and Health Promotion

  • Manage a patient caseload

  • Participate in scheduled outreach endeavors such as biometric screening events, employee health fairs, workshops, and on-site coaching.

  • Facilitate group health coaching programs to increase engagement with the patient population.

  • Continually work with the clinic team to gather community resources available to serve the needs of the clinic population.

Clinical Care Team Collaboration

  • Collaborate with the clinical care team and patient to understand patient health goals

  • Act as a leader in the clinical care team in the areas of coaching and behavior change.

  • Active role in supporting care team in achieving clinic performance guarantees and closing patient care gaps

  • Prepares for, attends and participates in team meetings and huddle(s)

Additional

  • Report to appropriate authority figures in cases of abuse, neglect, or imminent danger.

  • Must be able to work flexible hours

  • Participate in medical site’s efforts to comply with organizational quality improvement guidelines and pertinent government regulations including OSHA and CLIA.

  • Works with their clients according to the NBHWC Code of Ethics and Vera Whole Health Coach Scope of Practice.

  • Cross-train in other clinic workflows, such as but not limited to answering phones, scheduling, greeting patients and checking in patients for appointments to support team and clinic flow

  • Ability to correctly perform vital signs and screening tools that are appropriate within the Whole Health Coach scope and accurately record data

  • Must be able to commute to onsite events as needed

  • Perform other duties as assigned

Additional Qualifications Preferred:

  • Ability to be creative and innovative in a fast-paced environment with a lot of ambiguity and constant change.

  • Experience working in EMR systems preferred, Nextgen a plus.

  • Experience with MS Office suite.

  • Bilingual or multilingual preferred.

 

Education/Experience:

  • 1-3 years of coaching experience.

  • Training in coaching competencies, theories, and methodologies.

  • Knowledge of the Transtheoretical Model, Appreciative Inquiry, and Motivational Interviewing preferred.

  • Practiced understanding of the differences between coaching, health education, and behavioral health.

  • National Board-Certified Health and Wellness Coach (NBC-HWC) within the first 18 months of employment.

  • As part of the interview process, a 20-30 minute audio recorded coaching session must be submitted via Dropbox or FreeConferenceCall.com within 4 days of your completed phone interview with the recruiter.

 

Demonstrated Attributes:

  • Demonstrate an understanding of and commitment to The Vera Way by practicing its key components of mindfulness, continuous learning, a coach approach, innovation, adaptability, and resilience with all members of Vera's staff, clients and patients.

  • Excellent verbal and written communication skills.

  • Time management skills and ability to manage time effectively during 30-minute coaching sessions and between sessions.

  • Team player with strong interpersonal skills and ability to build effective working relationships. throughout all levels of the organization.

  • Ability to connect and empathize with a wide range of diverse populations.

  • Comfortable speaking in front of groups.

 

Compensation:  $50K-$68K (national average, premium markets may vary)