VP, CIO
Description
Hi, We’re AppFolio
We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.
The Vice President, Chief Information Officer will lead, inspire and grow the capabilities of our information technology and business systems teams to create and implement a modern vision, strategy, and roadmap for the digital transformation of AppFolio’s internal technology and systems in alignment with our long and short-term strategic objectives. This is a highly visible role that will require significant collaboration with key functional leaders across the company, and an exciting opportunity to make a real, positive impact on a growing company and our millions of users.
We love where we work, and you can, too
We are looking for an exceptional Vice President, Chief Information Officer to work as a strategic partner to our leadership team to ensure the Company and its employees are equipped with modern, innovative, forward-thinking, highly reliable, and efficient networking, computing, business systems, and technologies. Success in this position requires significant cross-functional collaboration and building relationships founded on trust and confidence while designing and leading the implementation of an internal technology vision, strategy, governance program, and roadmap for AppFolio’s future.
It is an exciting time to join -- we have the momentum and wherewithal to drive the evolution of our existing internal technology program. We need an experienced and visionary leader to partner with functions across the business to build and implement a comprehensive approach that will not only facilitate the realization of our short and long-term strategic objectives but that we can be proud of as an organization as we continue to grow and provide industry-leading innovation to our customers in an efficient, scalable way. We believe that forward-looking digital transformation builds the critical infrastructure required for an efficient, nimble organization that is able to adeptly respond to customer demands today and in the future.
What You’ll Do
- Lead the development of a vision and related strategy designed to modernize AppFolio’s internal technology and business systems in furtherance of our long and short-term strategic objectives of collaboration with key functional leaders across the company (finance, marketing, sales, product, engineering, customer service and more).
- Assess AppFolio’s existing internal technology vision and strategy, including our technology governance framework, information technology, and business systems; deeply understand our company and strategic objectives; develop cross-functional relationships to engender trust and confidence.
- Lead AppFolio’s existing information technology and business systems teams to modernize, evolve, and transform our internal systems across all functions.
- Manage the efficient, scalable, cross-functional implementation, operationalization, and administration of AppFolio’s internal technology vision and strategy, including our technology governance program and roadmap; develop key program metrics to provide visibility into progress, risk management, and areas of opportunity.
- Optimize technology investments by evolving and modernizing AppFolio’s internal technology vision and strategy, including our technology governance approach and practices across the business, as well as all related policies and procedures and risk management strategies, to ensure our internal systems are contemporary, durable, reliable, and efficiently configured.
- Partner with the Chief Information Security Officer and Data Governance and Privacy Counsel to ensure our systems and information are secure, private, accurate, available, and accessible.
- Develop and implement appropriate training and awareness programs for employees in furtherance of the foregoing.
- Regularly report on the foregoing status to the Executive Leadership Team and Board of Directors.
Reporting Structure and Location
- The role reports directly to AppFolio’s Chief Legal Officer in Santa Barbara, California. This highly visible and cross-functional position will require deep knowledge and understanding of AppFolio’s strategic vision and how each team works to execute against that vision. The ability to help educate and train while building relationships and the trust and confidence of the business is imperative and key to the program's success.
- Remote work is possible, but we expect regular travel to Santa Barbara and/or other AppFolio office hubs (San Diego, Dallas) to facilitate productive relationships and collaboration.
What We’re Looking For
- Leadership / Fostering a Team | Proven leadership in leading teams and developing and executing technology strategies in a SaaS environment. Holds leaders accountable for driving performance and engagement to create an award-winning environment. All team members provide high-level contributions to the business.
- Instills a Vision and Strategy | Clearly articulates and promotes a compelling and inspired strategy; can motivate entire functions and teams and creates a climate for people to do their best. Champion of AppFolio and our strategy.
- Business Acumen | Deep and applicable understanding of technology solutions and the mechanics of how a business and function achieves its interrelated goals and objectives. Thorough understanding of the levers that create and position a value proposition to key stakeholders. Understanding and awareness of how to think about and successfully make the right business decisions.
- Strategic Thinking | Data-driven with the ability to translate business objectives into technology for short and long-term needs. Transform the CIO org to create strong business value.
- Innovation | Drive and promote business innovation and strategy. Be disruptive when influencing and adopting emerging technologies to enhance product offerings and improve organizational performance.
- Influence | Ability to influence seamlessly across stakeholders, cross-functional partners, teams, and vendors. Messages complex system and technology strategies across stakeholders to build support, trust, and understanding of objectives.
- Customer Focused | Understands the interrelationships across the business and maintains the customer perspective in all decisions at all levels. Demonstrate flawless partnership in gathering feedback, requirements, what’s working today, and what could be improved to assemble the best outcomes for all.
- Superior Communication | Ability to bring clarity from ambiguous circumstances and provide clear communication with an intuitive ability to adjust communication to reach various audiences for technical and non-technical stakeholders.
- Security and Compliance | Experience implementing robust cybersecurity measures and ensuring compliance with relevant regulations.
- Work Ethic and Efficiency: A willingness to work hard, and the ability to work smart.
- Teamwork and Enthusiasm: Collaborative, passionate, and positive, even when faced with skepticism or adversity.
Must Haves
- Bachelor's degree in Information Technology, Management Information Systems, Information Science, Computer Science, or related field.
- 10-15+ years experience in an IT or MIS senior leadership role in a fast-paced scaling organization with a minimum of 5 years in data strategy.
- Minimum seven years of progressive leadership building diverse teams.
- Experience within the SaaS and Tech industry.
- In-depth knowledge including IT, client services firm overseeing networking, computing, information management, cybersecurity, technology security, risk management, customization/coding and integrations, standard business operations platforms, and technology user training.
- Highly proficient in contract negotiations, contract maintenance, and vendor management.
Nice To Have
- Strong understanding and exposure to the real estate industry, particularly in the context of SaaS solutions.
- Experience with Google Suite, Okta, Salesforce, WorkDay, NetSuite, Marketo, Snowflake and Mulesoft, among other business systems.
Compensation & Benefits
The base salary we expect to pay for this role is $175,000 - $350,000.
The actual base salary for this role may vary greatly to account for the wide range of skills, experience, and qualifications that candidates may possess at this level. Your recruiter can share more about the specific salary expectations during the hiring process.
Base pay is one important aspect of a compelling total rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits including but not limited to:
- Paid Time Off (PTO)
- Medical, dental, and vision benefits
- Long-term and short-term disability insurance
- 401(k)
- Wellness benefits
See more at www.appfolio.com/company/careers.
Why AppFolio
Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.