Principal Product Manager (Payments & Fraud)

Product Management Santa Barbara, California


Hi, We’re AppFolio. 

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

We love where we work, and you can, too.

To find out more about what AppFolio has to offer, check out

What You Will Do - Day-To-Day

  • Identify and create a 3-year vision for 2 or more missions that align to payments infrastructure and risk goals
  • Evangelize AppFolio’s position as an innovator in the payments space by speaking at 2 industry events
  • Identify acquisition or partnership opportunities
  • Create and execute a training plan for the product management group on the identification and assessment of payments product opportunities.
  • Develop a mechanism for keeping all external stakeholders informed on the progress, goals, and current activities of machine learning related product investments.
  • Work within engineering and cross-departmentally to ensure that you and your team are providing for the company’s short and long-term goals.
  • Work relentlessly to ensure your team is doing the right things for our business, customers, and teammates.
  • Lead and participate in strategic initiatives that are essential to our business
  • Keep up-to-date with market and technology trends and competitive offerings 

What We Are Looking For

As a Principal Product Manager, Payments Risk/Compliance/Infrastructure (PRCI), your goal is to:

In a word, Make AppFolio Payments Bulletproof.

You will create and drive the vision, strategy, and execution of the payments product development organization in deep partnership with the Director of Engineering, Payments and the Director, Value Added Payments to deliver on achieving key business objectives.


  • 10+ years experience with high-tech products and technologies (preferably software-as-a-service products) 

  • 3+ years of experience managing and mentoring product managers
  • Excellent leadership and relationship building skills
  • A strong technical background – Significant hands-on experience building payments technology products is preferred. We are looking for quality (not quantity) experience.
  • A keen sense of business – the ability to understand market trends and consumer requirements, build business cases to justify your analysis, and design and prioritize features to fit the market needs.
  • Leadership - Proven ability to lead medium to large (7 to 15 people) cross-functional teams 

Our Story

AppFolio (NASDAQ: APPF) was founded in 2006 with the mission to revolutionize vertical industry businesses by providing great software and service. Our easy-to-use, cloud-based software helps our customers more effectively market, manage, and grow their businesses. Today our software solutions exist in two verticals including the real estate (AppFolio Property Manager, AppFolio Property Manager PLUS, and AppFolio Investment Manager) and legal (MyCase) industries.

To find out more about what AppFolio has to offer, check out

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.