Director, Data Operations & Engineering

Software Engineering Santa Barbara, California San Diego, California

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Description

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.     
     

The Director of Data Operations and Engineering will play a leading role in helping us to evolve our enterprise Data Platform, a set of systems and processes serving as the foundation for the now and future of AppFolio. You will help craft and execute our Data strategy, inspiring your direct team and others, and enable a continued transformation of internal processes and AI-powered products for the Real Estate industry.      

Your Impact      

  • Play a leading role in the evolution of AppFolio’s Data Platform, ensuring smooth and streamlined data capabilities and operations to power a continued data-led transformation of internal ops and customer-facing AI products.      
  • Provide strategic guidance for the organization's data initiatives and mentor our existing data teams in adopting modern data engineering and operational practices.      
  • Evolve our governance and observability processes across data flows and access paths, heightening the quality, reliability, security, and compliance of our data platform and products      
  • Define and influence the future of our data platform's technical stack, making it more efficient, resilient, and easier to manage.       
  • Collaborate cross-functionally to evolve and bring to life data operations & governance frameworks for key data processes, systems, and data sets       

 Qualifications      

     
  • Strategic Thinking - Can create competitive and breakthrough strategies and plans; articulates credible pictures and visions of possibilities and likelihoods 
  • Drive for Results - Steadfastly pushes self and others to reach results and stretch goals      
  • Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; can inspire and motivate entire units or organizations.      
  • Priority Setting/Prioritization: Can quickly sense what will help or hinder accomplishing a goal. Zeros in on critical things and puts trivial items to the side.      
  • Great Decision Making - Determines the best decision through the comprehensive analysis of facts, choices, and probabilities.     
  • Coaching /Ability to Develop People - Coaches people in their current roles to improve performance and prepares them for future growth, proactively instilling perspective when necessary to ensure employee engagement.      
  • Communication: Able to effectively communicate what we are doing and why we are doing it / Excellent communication with intuitive ability to adjust messaging for the audience.  Able to bring clarity from often ambiguous circumstances and provide clear communication regarding our strategy (what we are doing and why).      
  • Peer Relationships: Is a team player and easily gains trust and support of peers.  Development and use of collaborative relationships to facilitate the accomplishment of work.      
  • Adaptability - Maintaining effectiveness when experiencing changes; adjusting effectively to work within new structures, processes, requirements, or cultures.      

Must-Haves      

  • 10+ years in technical roles within a complex Data Platform and Engineering space, with 4+ years leading technical teams at a scaled organization.      
  • In-depth understanding of end-to-end data lifecycle technologies, covering data warehousing/storage, data movement, and transformation/modeling. Direct working experience with Snowflake, Iceberg, Kafka, Flink, Airflow, and dbt preferred.      
  • Track record of successfully managing complex projects in the space of data platform technology and operations, having experience managing production-line SLAs related to data availability, reliability, and quality.      
  • Experience in establishing and enforcing data governance frameworks, including data classification, access controls, and retention policies in accordance with data security, privacy, and compliance policies and procedures.      
  • Ability to formulate and communicate a clear strategic vision aligned with overall business objectives for data-related goals, balancing strategic thinking with hands-on execution to ensure successful project delivery.      
  • History of achieving measurable results and KPIs related to data operations and governance initiatives.      
  • Exceptional collaboration skills across multidisciplinary teams, including Data Engineering, Data Science & Analytics, Security, Governance, and Privacy. Able to articulate complex technical concepts to both technical and non-technical stakeholders.      

Compensation & Benefits      

The base salary that we reasonably expect to pay for this role is $196,000-$270,000.      
The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, etc.       
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.      

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Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.

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