Program Manager

Value Added Services Santa Barbara, California Dallas, Texas San Diego, California


Description

Hi, We’re AppFolio. 

We’re innovators, change-makers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating. 

We love where we work, and you can, too. 

What You’ll Do 

We are looking for an exceptional Program Manager to join our Product Team. This role will lead high-impact programs across our business helping to drive one of AppFolio’s fastest-growing value-added services. 

  • Lead cross-functional projects across the business. Projects may stem from Marketing, Legal, Sales, Support, and Product among other parts of the business.
  • Manage project timelines, deliverables, and reporting to maximize return on investment for all projects.
  • Oversee roll-out of new tools, processes, and workflows, regularly updating stakeholders on progress and challenges/issues.
  • Program manage internal operations including high-profile escalations.
  • Be a subject-matter expert and drive industry and product knowledge to improve our resources and better inform product development.
  • Manage relationships with cross-functional partners, such as Sales, Marketing, and Customer Support.

What We’re Looking For 

  • Commitment; Have a willingness to understand a complex and rapidly-evolving business. Quickly adjust and re-prioritize based on changing conditions and opportunities.  
  • Communication: Communicate clearly in a focused and succinct manner with a message appropriately tailored for the specific audience.  
  • Proactive, Persistent: Take the initiative without necessarily being told what to do and how to do it; have the tenacity to get it done.  
  • Teamwork and Enthusiasm: Be collaborative, passionate, and positive, especially in high-stakes or stressful situations.  
  • Urgency: Have a bias toward action and the ability to work under high demand and within compressed time frames. 

 

MINIMUM QUALIFICATION: 

  • Bachelor’s degree or equivalent experience as a Program Manager/ Project Manager.

PREFERRED EXPERIENCE: 

  • Experience building effective relationships and working with cross-functional teams
  • Program/Project Management experience.
  • Problem-solving and analytical experience, with a track record of driving projects from strategy to execution.
  • Experience with modern technology and software (EX. Salesforce, Google Suite, Trello, Airtable, etc.).  

Our Story 

AppFolio (NASDAQ: APPF) was founded in 2006 with the mission to revolutionize vertical industry businesses by providing great software and service. Our easy-to-use, cloud-based software helps our customers more effectively market, manage, and grow their businesses. Our software solutions exist in the real estate vertical, including AppFolio Property Manager and AppFolio Investment Management. 

To find out more about what AppFolio has to offer, check out appfolioinc.com/careers.

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Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.