Senior Site Reliability Engineer - Shared Services

Software Engineering - Web Operations Remote, United States Dallas, Texas Santa Barbara, California San Diego, California Boston, Massachusetts Venice, California New York City, New York San Fransisco, California Austin, Texas Denver, Colorado Seattle, Washington Portland, Oregon


Hi, We’re AppFolio.

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based Software company that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

We love where we work, and you can, too.

What You’ll Do

You’ll lead the effort to establish SLIs and SLOs for your team’s services. Along with your team, you’ll ensure each service has a plan to address any shortcomings for exception reporting, capacity planning, monitoring and alerting, backups, runbooks, configuration management, DDoS protection, infrastructure as code, and disaster recovery. You’ll collaborate with engineering teams, helping them improve reliability and quality. 

What We’re Looking For

We are hiring a Senior Site Reliability Engineer to run and evolve AppFolio’s critical shared services. You’ll be a key member of the team that provides reliable, scalable infrastructure for key components of AppFolio Property Manager. You’ll help build the future of reliable, critical shared services, and support rapid and sustainable growth of future segments and verticals. Lastly, you have strong communication skills and enjoy working on a team that values openness, integrity, and attention to detail.

This is an ideal opportunity for someone with a strong sense of ownership and a passion for building reliable systems.


  • Extensive hands-on work experience running production, cloud-based services, preferably in a SaaS environment
  • Proven experience working across the stack: databases, network, OS, containers, etc.
  • Strong coding background (go, ruby, shell etc.)
  • Experience with Amazon Web Services (EC2, RDS, Lambda, S3, VPC)
  • Familiarity with Kubernetes
  • Familiarity with Infrastructure as Code (CloudFormation, Terraform, Pulumi, etc.)

Bonus Points For

  • Mastery experience with some areas of our tech like Ruby on Rails, SOA, MySQL, Linux, container orchestration, etc. 

Our Story

AppFolio (NASDAQ: APPF) was founded in 2006 with the mission to revolutionize vertical industry businesses by providing great software and service. Our easy-to-use, cloud-based software helps our customers more effectively market, manage, and grow their businesses. Our software solutions exist in the real estate vertical, including AppFolio Property Manager and AppFolio Investment Management.

To find out more about what AppFolio has to offer, check out

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.