Associate Workplace Services Specialist

Operations Santa Barbara, California

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Description

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
The Associate Workplace Services Specialist fosters a positive workplace environment in all markets by supporting Workplace Experience, Facilities, Office Real Estate operations, Food & Beverage, and Program Management functions in a manner that is professional, disciplined, and consistent with Company Values and departmental Guiding Principles. 
Location: Santa Barbara, CA (On-site, Full-time, Monday-Friday)
Your impact
  • Workplace Experience & Services: Support Front Desk (onboarding, training, coverage). Plan and coordinate Santa Barbara events (budgeting, vendor management, execution). Propose office and team improvements, enhancing productivity and engagement. Manage Asana licenses (tech support, education). Provide weekly travel reports.
  • Safety & Security: Support Facilities Director with emergency planning, documentation, training, and drills (yearly ERP updates, CPR/AED/First-Aid certifications). Manage Floor Warden Program (awareness, zones, training with AK Preparedness). Host annual safety meetings. Manage Everbridge Software (admin, training, integrations). Support Real Estate Operations in IIPP/WVPP (hazard assessments, Employee Recognition Program). Manage WELL Health & Safety Rating Certification renewals.
  • Health & Wellness: Obtain ergonomic certification for workstation assessments. Support on-site Fitness & Wellness Program (budgeting, instructor scheduling, class monitoring, internal communications). Coordinate wellness events (massages, marathons). Process POs/invoices for Santa Barbara instructors. Maintain Fitness Hub pages. Partner with local fitness providers for employee benefits.
  • Communication & Operations: Support the VP of Corporate Real Estate with meeting coordination, calendar, and daily operations. Assist with key departmental communications (presentations, All-Hands, notifications). Create impactful slide decks. Plan key team leadership meetings.
  • Real Estate: Assist Department leaders in updating the Operational Dashboard quarterly.
Qualifications
  • Communication: Strong written/verbal skills across all levels, emphasizing creative writing.
  • Self-Directed: Ability to independently identify, prioritize, and complete tasks.
  • Financial Acumen: General understanding of real estate/facilities economics and proficiency in accounting software (e.g., Coupa, Expensify, Excel, Google Analytics).
  • Customer Experience Oriented: Strong commitment to exceptional internal/external customer experiences.
  • Project Management: Ability to manage multiple projects, ensuring timely completion and stakeholder communication.
  • Influence & Negotiation: Strong listening skills for internal clients and external providers.
  • Fostering Teams: Adherence to team values, fostering teamwork, and strong relationships.
Must have
  • 4+ Years of relevant work experience.
  • Bachelor's degree in Business, Finance, Hospitality, Communications, Program Management, or the equivalent in work experience.

     

Location
Find out more about our locations by visiting our site. 

 

Compensation & Benefits
The compensation that we reasonably expect to pay for this role is: $28.40 to $34.80 per hour. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.
Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

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About AppFolio

AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.

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