Project Manager - Operations and Special Projects
Description
Job Title: Project Manager – Operations and Special Projects
Department: Operations - Project Management
Department: Operations - Project Management
About the Role:
The Project Manager - Operations and Special Projects will play a key role in Astrana Health's operational strategy by leading and executing various initiatives and supporting other operational projects. This role will report directly to our GVP - PMO and Integration. You will be responsible for planning and executing projects assigned by senior leaders, involving complex initiatives with cross-functional departments. Projects include market growth, payor contract launches/conversions, new service line implementations, regulatory compliance, and special projects. The Project Manager will collaborate with stakeholders to achieve project goals, document processes for future efficiency, and focus on improvement strategies aligned with organizational goals.
The Project Manager - Operations and Special Projects will play a key role in Astrana Health's operational strategy by leading and executing various initiatives and supporting other operational projects. This role will report directly to our GVP - PMO and Integration. You will be responsible for planning and executing projects assigned by senior leaders, involving complex initiatives with cross-functional departments. Projects include market growth, payor contract launches/conversions, new service line implementations, regulatory compliance, and special projects. The Project Manager will collaborate with stakeholders to achieve project goals, document processes for future efficiency, and focus on improvement strategies aligned with organizational goals.
The successful Project Manager must adapt to projects of varying size and complexity, utilizing best practice project management techniques to plan, develop, organize, monitor, mitigate risks, and integrate assigned projects. You will lead with positivity, motivating the project team to achieve objectives efficiently and effectively within agreed time, scope, cost, and performance criteria.
What You'll Do:
- Lead and manage the planning, execution, and completion of key operational projects.
- Partner with key stakeholders to understand all project elements, managing multiple initiatives simultaneously across multiple locations.
- Create detailed project plans with clear steps, timelines, milestones, and assigned owners, monitoring and tracking the status of all initiatives and escalating as needed.
- Proactively monitor and report on project progress against baselined artifacts.
- Identify and address risks and issues, conducting follow-ups on off-track projects, and developing strategies to resolve issues and mitigate risks.
- Build professional relationships with key stakeholders, serving as the primary contact to coordinate efforts and ensure clear communication of business needs.
- Develop scalable project plan templates and playbooks customized for individual clients to ensure timely execution of deliverables.
- Track and measure KPIs and other indicators to ensure achievement of project goals.
- Establish and execute transition plans for a smooth handoff to operational owners post-project completion.
- Continuously review project processes, conduct post-mortems, and recommend improvements to leadership.
- Manage special and ad-hoc projects related to operations and strategic initiatives.
- Maintain a successful track record of managing end-to-end project implementations, demonstrating strong organizational and process-oriented skills.
- Develop and maintain strong working relationships with executives, department leaders, and functional staff associated with assigned projects.
Key Deliverables and Performance Goals:
- Positively impact the Astrana Health team and client experience with implementation projects, measured by team-member engagement, project completion surveys, and 360-degree feedback.
- Continuously improve project management toolkits, systems, and processes, measured by iterations of specific tools (project plans, RAID logs, process flows), processes (meetings, minutes, feedback gathering), and systems (knowledge management, project planning, communication).
- Contribute to a positive work environment and culture at Astrana Health, measured by team-member engagement, productivity, and growth.
Qualifications:
- Bachelor’s degree in business, healthcare, public health.
- 2+ years’ experience in project management, healthcare operations, or related fields.
- Ability to independently understand, oversee, coordinate across, and communicate clearly on multiple initiatives simultaneously.
- Strong verbal and written communication skills, excellent attention to detail and problem-solving skills.
- Extensive experience with Microsoft Office Suite (Word, PowerPoint, Excel) and Project Management Tools.
Who We Are:
Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.
Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.
Our platform currently empowers over 10,000 physicians to provide care for over 1 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
Our Values:
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
Environmental Job Requirements and Working Conditions:
- Our organization follows a hybrid work structure where the expectation is to work both in the office and at home on a weekly basis. The office is located at 1600 Corporate Center Drive Monterey Park, CA 91754.
- The target pay range for this role is between $110,000 - $130,000. This salary expectation represents our national target range for this role.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
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