Clinical Administrative Coordinator *Hybrid*
Description
Job Title: Clinical Administrative Coordinator (HYBRID)
Department: Quality – Clinical Operations
About the Role:
We are looking for a Clinical Administrative Coordinator to join a team that is passionate about the health of our patients. As part of the Quality Department, the Clinical Operations team leads the effort to improve health outcomes by coordinating and delivering key clinical care. Through outreach and education, we inspire patients to take a preventive approach to maintaining their health and to be active in their management of chronic diseases. Together, we strive to achieve healthy living for all through all stages of life.
As a Clinical Administrative Coordinator, you will support the operations of the Quality – Clinical Operations team. Your role helps carry out the clerical duties of our various programs. Your assignments help us to not only better serve our members, but also provide Primary Care Providers with timely updates regarding the services their patients have received. You may also be asked to carry out other duties in support of department programs and goals.
What You’ll Do:
- Send reports and notes to providers, and confirm receipt
- Upload and download medical records
- Receive incoming calls, emails, and faxes
- Input patient information accurately into electronic health record system
- Call patients to remind them of their appointment date and time
- Follow up with patients who missed their appointments
- Assist patients with health questionnaires
- Prepare screening kits
- Oversee inventory of office and medical supplies
- If applicable, provide translation assistance in department programs
- Uses, protects, and discloses our company’s patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- Other duties may be assigned
Qualifications:
- Associate’s Degree
- At least one year of experience in a clerical or administrative role
- Experience using Microsoft applications such as Word, Excel, and Outlook
- Must have respect for confidentiality
- Must have ability to plan, prioritize, and complete tasks
You’re great for the role if:
- Bachelor’s degree
- Experience in clinical/medical settings
- Experience using EHR systems
- Basic understanding of medical conditions and specialties
- Bilingual in Chinese (Cantonese/Mandarin), Vietnamese, Spanish, Tagalog, or Japanese
Who We Are:
Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.
Our platform currently empowers over 10,000 physicians to provide care for ~1 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
Our Values:
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
Environmental Job Requirements and Working Conditions:
- This is a HYBRID position where the expectation is to work both in office and at home on a weekly basis. The office is located at 568 W. Garvey Ave, Monterey Park, CA 91754.
- The total compensation target pay range for this role is: $17-20 per hour. The salary range represents our national target range for this role.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.